Loop Returns vs. Returnly
Take a look at this side-by-side comparison of Loop Returns, Returnly, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Loop Returns
100%
Returnly
0%
AfterShip Returns
100%
Returns Management
Loop Returns
75%
Returnly
0%
AfterShip Returns
87%
Exchange Management
Loop Returns
100%
Returnly
0%
AfterShip Returns
100%
Return Resolutions
Loop Returns
75%
Returnly
0%
AfterShip Returns
75%
eCommerce Platforms
Loop ReturnsShopify/Shopify Plus
Returnly
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Loop Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Returnly
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Loop Returns
Warranty
Returnly
AfterShip Returns
Warranty
Data Security
Loop Returns
SOC2
GDPR
Returnly
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Loop Returns
Returnly
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Loop Returns customers switched to AfterShip Returns say
Budget-Friendly Brilliance
Loop Returns
1.0
"We have been using Loop for 6 months and have found it challenging to work with. It becomes expensive to achieve the functionality required to be effective. Doesn't work with international returns, even the ones it should work with. Easypost and loop support won't solve your problem but will keep you locked in for 12 months of pain and excess customer service trying to work around the issues."
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Loop Returns, Returnly, and AfterShip Returns Customers
Petal & Pup USAShopify
Sol de JaneiroShopify
KithShopify
Soko GlamShopify
Southern TideShopify
Lola + The BoysShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of Loop Returns Customers
- United States (1K-10K Customers)
- Australia (301-500 Customers)
- Canada (101-200 Customers)
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Australia (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Loop Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Beauty & Fitness (201-300 Customers)
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (21-30 Customers)
- Beauty & Fitness (11-20 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Loop Returns Customers
- $100.00K to $1.00M (101-200 Customers)
- $1.00M to $10.00M (301-500 Customers)
- $10.00M to $100.00M (501-1K Customers)
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Loop Returns, Returnly, and AfterShip Returns.
Loop Returns
Returnly
AfterShip Returns
Returns Management
- Admin PortalLoop ReturnsReturnlyAfterShip Returns
- Admin portal - Multi-Language SupportLoop ReturnsReturnlyAfterShip Returns
- Return Request FilteringLoop ReturnsReturnlyAfterShip Returns
- RMA CSV ExportLoop ReturnsReturnlyAfterShip Returns
- Multi-Currency SupportLoop ReturnsReturnlyAfterShip Returns
- Return request or label expirationLoop ReturnsReturnlyAfterShip Returns
- Shopify Resolution TaggingLoop ReturnsReturnlyAfterShip Returns
- Edit RMALoop ReturnsReturnlyAfterShip Returns
Returns Reason
- Return Reasons by GroupLoop ReturnsReturnlyAfterShip Returns
- Return Sub-ReasonsLoop ReturnsReturnlyAfterShip Returns
- Return Reason Multi-Language SupportLoop ReturnsReturnlyAfterShip Returns
- Mandatory Comment and Photo UploadLoop ReturnsReturnlyAfterShip Returns
Exchange Management
- Exchanges Available PlatformLoop ReturnsShopify/Shopify PlusReturnlyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeLoop ReturnsReturnlyAfterShip Returns
- Exchange Order TrackingLoop ReturnsRequires 3PL/IntegrationReturnlyAfterShip Returns
- IncentivesLoop ReturnsCarry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingReturnlyAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyLoop Returns Warranty solution not built out yetReturnlyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderLoop ReturnsReturnlyAfterShip Returns
- Inventory Data SyncLoop ReturnsReturnlyAfterShip Returns
- Minimum Inventory ThresholdLoop ReturnsReturnlyAfterShip Returns
- Fulfillment Hold/ControlLoop ReturnsReturnlyAfterShip Returns
Return Resolutions
- Return ResolutionLoop ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsReturnlyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsLoop ReturnsReturnlyAfterShip Returns
- Conditional ResolutionsLoop ReturnsStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a FeeReturnlyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundLoop ReturnsReturnlyAfterShip Returns
Eligibility Rules
- Return WindowLoop ReturnsFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateReturnlyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesLoop ReturnsLimit to One SKU per Request; Customizable Filtering QuestionsReturnlyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsLoop ReturnsReturnlyAfterShip Returns
- BlocklistLoop ReturnsOrder Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount CodeReturnlyAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListLoop ReturnsReturnlyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsLoop ReturnsReturnlyAfterShip Returns
- Remove Solution BrandingLoop ReturnsReturnlyAfterShip Returns
- Multi-Language EmailsLoop ReturnsReturnlyAfterShip Returns
- Internal Merchant NotificationsLoop ReturnsReturnlyAfterShip Returns
- Email Types (Returns Status)Loop ReturnsReturn Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request ResolvedReturnlyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorLoop ReturnsReturnlyAfterShip Returns
- Multi-Language SupportLoop ReturnsReturnlyAfterShip Returns
- Custom Domain with SSLLoop ReturnsReturnlyAfterShip Returns
- Google Analytics TrackingLoop ReturnsReturnlyAfterShip Returns
- Embedded ReturnsLoop ReturnsReturnlyAfterShip Returns
- Remove Solution Provider BrandingLoop ReturnsReturnlyAfterShip Returns
- Support Chat BoxLoop ReturnsReturnlyAfterShip Returns
Analytics
- Analytics DashboardLoop ReturnsReturnlyAfterShip Returns
- CSV Export/DownloadLoop ReturnsReturnlyAfterShip Returns
- Report EmailingLoop ReturnsReturnlyAfterShip Returns
- Analytics BenchmarkingLoop ReturnsReturnlyAfterShip Returns
- Reports TypesLoop ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution TimeReturnlyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionLoop ReturnsNo mention of fraud detectionReturnlyAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationLoop Returns9ReturnlyAfterShip Returns39
- eCommerce PlatformsLoop ReturnsShopify/Shopify PlusReturnlyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformLoop ReturnsReturnlyAfterShip Returns
- Tech Partners & SolutionsLoop Returns31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)ReturnlyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesLoop ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobReturnlyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionLoop ReturnsReturnlyAfterShip Returns
- Returns APILoop ReturnsReturnlyAfterShip Returns
Data Security
- SOC2Loop ReturnsReturnlyAfterShip Returns
- ISO27001Loop ReturnsReturnlyAfterShip Returns
- GDPRLoop ReturnsReturnlyAfterShip Returns
Pricing Comparison
Loop Returns Pricing
Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom
Returnly Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year