Returnly vs. ShippyPro
Take a look at this side-by-side comparison of Returnly, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Returnly
0%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
Returnly
0%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
Returnly
0%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
Returnly
0%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
Returnly
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Returnly
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Returnly
ShippyPro
AfterShip Returns
Warranty
Data Security
Returnly
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Returnly
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Returnly, ShippyPro, and AfterShip Returns Customers
Soko GlamShopify
Southern TideShopify
Lola + The BoysShopify
P448®Shopify
KUURTHShopify
DragonflyShopify
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
Total Customers by Region
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Australia (1-10 Customers)
Top 3 Regions of ShippyPro Customers
- Italy (51-100 Customers)
- Spain (11-20 Customers)
- France (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (21-30 Customers)
- Beauty & Fitness (11-20 Customers)
Top 3 Categories of ShippyPro Customers
- Apparel (31-50 Customers)
- Home & Garden (11-20 Customers)
- Beauty & Fitness (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
Top 3 Monthly Sales Distributed of ShippyPro Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Features Comparison
Side-by-Side comparison of features among Returnly, ShippyPro, and AfterShip Returns.
Returnly
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalReturnlyShippyProAfterShip Returns
- Admin portal - Multi-Language SupportReturnlyShippyProAfterShip Returns
- Return Request FilteringReturnlyShippyProAfterShip Returns
- RMA CSV ExportReturnlyShippyProAfterShip Returns
- Multi-Currency SupportReturnlyShippyProAfterShip Returns
- Return request or label expirationReturnlyShippyProAfterShip Returns
- Shopify Resolution TaggingReturnlyShippyProAfterShip Returns
- Edit RMAReturnlyShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupReturnlyShippyProAfterShip Returns
- Return Sub-ReasonsReturnlyShippyProAfterShip Returns
- Return Reason Multi-Language SupportReturnlyShippyProAfterShip Returns
- Mandatory Comment and Photo UploadReturnlyShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformReturnlyShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeReturnlyShippyProAfterShip Returns
- Exchange Order TrackingReturnlyShippyProAfterShip Returns
- IncentivesReturnlyShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyReturnlyShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderReturnlyShippyProAfterShip Returns
- Inventory Data SyncReturnlyShippyProAfterShip Returns
- Minimum Inventory ThresholdReturnlyShippyProAfterShip Returns
- Fulfillment Hold/ControlReturnlyShippyProAfterShip Returns
Return Resolutions
- Return ResolutionReturnlyShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsReturnlyShippyProAfterShip Returns
- Conditional ResolutionsReturnlyShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundReturnlyShippyProAfterShip Returns
Eligibility Rules
- Return WindowReturnlyShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesReturnlyShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsReturnlyShippyProAfterShip Returns
- BlocklistReturnlyShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListReturnlyShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsReturnlyShippyProAfterShip Returns
- Remove Solution BrandingReturnlyShippyProAfterShip Returns
- Multi-Language EmailsReturnlyShippyProAfterShip Returns
- Internal Merchant NotificationsReturnlyShippyProAfterShip Returns
- Email Types (Returns Status)ReturnlyShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorReturnlyShippyProAfterShip Returns
- Multi-Language SupportReturnlyShippyProAfterShip Returns
- Custom Domain with SSLReturnlyShippyProAfterShip Returns
- Google Analytics TrackingReturnlyShippyProAfterShip Returns
- Embedded ReturnsReturnlyShippyProAfterShip Returns
- Remove Solution Provider BrandingReturnlyShippyProAfterShip Returns
- Support Chat BoxReturnlyShippyProAfterShip Returns
Analytics
- Analytics DashboardReturnlyShippyProAfterShip Returns
- CSV Export/DownloadReturnlyShippyProAfterShip Returns
- Report EmailingReturnlyShippyProAfterShip Returns
- Analytics BenchmarkingReturnlyShippyProAfterShip Returns
- Reports TypesReturnlyShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionReturnlyShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationReturnlyShippyProAfterShip Returns39
- eCommerce PlatformsReturnlyShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformReturnlyShippyProAfterShip Returns
- Tech Partners & SolutionsReturnlyShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesReturnlyShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionReturnlyShippyProAfterShip Returns
- Returns APIReturnlyShippyProAfterShip Returns
Data Security
- SOC2ReturnlyShippyProAfterShip Returns
- ISO27001ReturnlyShippyProAfterShip Returns
- GDPRReturnlyShippyProAfterShip Returns
Pricing Comparison
Returnly Pricing
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You can subscribe to receive the data updates.ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year