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Evavi vs. Loop Returns

Take a look at this side-by-side comparison of Evavi, Loop Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.

At a Glance
Evavi
Loop Returns
AfterShip Returns
Return Notifications
Evavi
Loop Returns
100%
AfterShip Returns
100%
Returns Management
Evavi
Loop Returns
75%
AfterShip Returns
87%
Exchange Management
Evavi
Loop Returns
100%
AfterShip Returns
100%
Return Resolutions
Evavi
Loop Returns
75%
AfterShip Returns
75%
eCommerce Platforms
Evavi
Loop ReturnsShopify/Shopify Plus
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Evavi
Loop Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Evavi
Loop Returns
Warranty
AfterShip Returns
Warranty
Data Security
Evavi
Loop Returns
SOC2
GDPR
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Evavi
Loop Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

Evavi, Loop Returns, and AfterShip Returns Customers

Evavi Top Customers

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Loop Returns Top Customers
Sol de JaneiroShopify
We've captured the beauty of Brazil in a jar with our award winning skin and body care products. Sol de Janeiro is a celebration of everything unique about you.
KithShopify
Apparel, Footwear, Sneakers, Boots, Shoes, Bags, Accessories, Lifestyle, Men's, Women's, Kid's, Ronnie Fieg, Men's Shoes & Footwear, Men's Accessories, Women's Shoes & Footwear, Women's Clothing, Women's Accessories, Kid's Shoes & Footwear, Kid's Accessories, Kid's Clothing | Kith | Kith Women | Kith Kids | Kith Treats
Petal & Pup USAMagento
Petal & Pup - the ultimate online fashion destination for affordable, on trend, young women's fashion. Shop dresses, jumpsuits and more. Now with Afterpay and Klarna. Sizes 0 - 12. #petalandpup
AfterShip Returns Top Customers
HexClad CookwareShopify
Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
ShokzShopify
Discover the innovative audio world of Shokz, designed for open-ear listening. Shop bone conduction headphones OpenRun Pro, OpenFit, and more. Perfect for sports, and work.
FellowShopify
Greetings fellow coffee lovers. What happens when a love for coffee and a passion for product design meet up for a romantic candlelit dinner? Fellow happens. Makers of the award winning Stagg EKG Electric Pour-Over Kettle.

Features Comparison

Side-by-Side comparison of features among Evavi, Loop Returns, and AfterShip Returns.

Returns Management

  • Admin Portal
    Evavi
    Loop Returns
    AfterShip Returns
  • Admin portal - Multi-Language Support
    Evavi
    Loop Returns
    AfterShip Returns
  • Return Request Filtering
    Evavi
    Loop Returns
    AfterShip Returns
  • RMA CSV Export
    Evavi
    Loop Returns
    AfterShip Returns
  • Multi-Currency Support
    Evavi
    Loop Returns
    AfterShip Returns
  • Return request or label expiration
    Evavi
    Loop Returns
    AfterShip Returns
  • Shopify Resolution Tagging
    Evavi
    Loop Returns
    AfterShip Returns
  • Edit RMA
    Evavi
    Loop Returns
    AfterShip Returns

Returns Reason

  • Return Reasons by Group
    Evavi
    Loop Returns
    AfterShip Returns
  • Return Sub-Reasons
    Evavi
    Loop Returns
    AfterShip Returns
  • Return Reason Multi-Language Support
    Evavi
    Loop Returns
    AfterShip Returns
  • Mandatory Comment and Photo Upload
    Evavi
    Loop Returns
    AfterShip Returns

Exchange Management

  • Exchanges Available Platform
    Evavi
    Loop ReturnsShopify/Shopify Plus
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
  • Instant Exchange
    Evavi
    Loop Returns
    AfterShip Returns
  • Exchange Order Tracking
    Evavi
    Loop ReturnsRequires 3PL/Integration
    AfterShip Returns
  • Incentives
    Evavi
    Loop ReturnsCarry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"

Warranty Management

  • Warranty
    Evavi
    Loop Returns Warranty solution not built out yet
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations

Fulfillment

  • Auto-Create New Shopify Order
    Evavi
    Loop Returns
    AfterShip Returns
  • Inventory Data Sync
    Evavi
    Loop Returns
    AfterShip Returns
  • Minimum Inventory Threshold
    Evavi
    Loop Returns
    AfterShip Returns
  • Fulfillment Hold/Control
    Evavi
    Loop Returns
    AfterShip Returns

Return Resolutions

  • Return Resolution
    Evavi
    Loop ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
  • Automatic Out-of-Stock Resolutions
    Evavi
    Loop Returns
    AfterShip Returns
  • Conditional Resolutions
    Evavi
    Loop ReturnsStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a Fee
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
  • Instant Refund
    Evavi
    Loop Returns
    AfterShip Returns

Eligibility Rules

  • Return Window
    Evavi
    Loop ReturnsFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
  • Eligibility Rules
    Evavi
    Loop ReturnsLimit to One SKU per Request; Customizable Filtering Questions
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
  • Bundle & Partial Returns
    Evavi
    Loop Returns
    AfterShip Returns
  • Blocklist
    Evavi
    Loop ReturnsOrder Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount Code
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
  • Allowlist/Exception List
    Evavi
    Loop Returns
    AfterShip Returns

Return Notifications

  • Customizable Return Notification Emails
    Evavi
    Loop Returns
    AfterShip Returns
  • Remove Solution Branding
    Evavi
    Loop Returns
    AfterShip Returns
  • Multi-Language Emails
    Evavi
    Loop Returns
    AfterShip Returns
  • Internal Merchant Notifications
    Evavi
    Loop Returns
    AfterShip Returns
  • Email Types (Returns Status)
    Evavi
    Loop ReturnsReturn Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"

Branded Returns Page

  • Page Editor
    Evavi
    Loop Returns
    AfterShip Returns
  • Multi-Language Support
    Evavi
    Loop Returns
    AfterShip Returns
  • Custom Domain with SSL
    Evavi
    Loop Returns
    AfterShip Returns
  • Google Analytics Tracking
    Evavi
    Loop Returns
    AfterShip Returns
  • Embedded Returns
    Evavi
    Loop Returns
    AfterShip Returns
  • Remove Solution Provider Branding
    Evavi
    Loop Returns
    AfterShip Returns
  • Support Chat Box
    Evavi
    Loop Returns
    AfterShip Returns

Analytics

  • Analytics Dashboard
    Evavi
    Loop Returns
    AfterShip Returns
  • CSV Export/Download
    Evavi
    Loop Returns
    AfterShip Returns
  • Report Emailing
    Evavi
    Loop Returns
    AfterShip Returns
  • Analytics Benchmarking
    Evavi
    Loop Returns
    AfterShip Returns
  • Reports Types
    Evavi
    Loop ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution Time
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"

Return Fraud Management

  • Fraud Detection
    Evavi
    Loop ReturnsNo mention of fraud detection
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud

Third-Party Integrations

  • Carriers Integration
    Evavi
    Loop Returns9
    AfterShip Returns39
  • eCommerce Platforms
    Evavi
    Loop ReturnsShopify/Shopify Plus
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
  • Custom eCommerce Platform
    Evavi
    Loop Returns
    AfterShip Returns
  • Tech Partners & Solutions
    Evavi
    Loop Returns31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
  • 3PLs & Warehouses
    Evavi
    Loop ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
  • Webhook Connection
    Evavi
    Loop Returns
    AfterShip Returns
  • Returns API
    Evavi
    Loop Returns
    AfterShip Returns

Data Security

  • SOC2
    Evavi
    Loop Returns
    AfterShip Returns
  • ISO27001
    Evavi
    Loop Returns
    AfterShip Returns
  • GDPR
    Evavi
    Loop Returns
    AfterShip Returns

Pricing Comparison

Evavi Pricing

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You can subscribe to receive the data updates.

Loop Returns Pricing

Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom

AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year

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