Loop Returns vs. ZigZag
Take a look at this side-by-side comparison of Loop Returns, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Loop Returns
100%
ZigZag
0%
AfterShip Returns
100%
Returns Management
Loop Returns
75%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
Loop Returns
100%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
Loop Returns
75%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
Loop ReturnsShopify/Shopify Plus
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Loop Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Loop Returns
Warranty
ZigZag
AfterShip Returns
Warranty
Data Security
Loop Returns
SOC2
GDPR
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Loop Returns
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Loop Returns, ZigZag, and AfterShip Returns Customers
Sol de JaneiroShopify
KithShopify
Petal & Pup USAMagento
We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of Loop Returns Customers
- United States (1K-10K Customers)
- Australia (301-500 Customers)
- Canada (101-200 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of Loop Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Beauty & Fitness (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of Loop Returns Customers
- $10.00K to $100.00K (1-10 Customers)
- $100.00K to $1.00M (101-200 Customers)
- $1.00M to $10.00M (301-500 Customers)
We don't have enough data
You can subscribe to receive the data updates.Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among Loop Returns, ZigZag, and AfterShip Returns.
Loop Returns
ZigZag
AfterShip Returns
Returns Management
- Admin PortalLoop ReturnsZigZagAfterShip Returns
- Admin portal - Multi-Language SupportLoop ReturnsZigZagAfterShip Returns
- Return Request FilteringLoop ReturnsZigZagAfterShip Returns
- RMA CSV ExportLoop ReturnsZigZagAfterShip Returns
- Multi-Currency SupportLoop ReturnsZigZagAfterShip Returns
- Return request or label expirationLoop ReturnsZigZagAfterShip Returns
- Shopify Resolution TaggingLoop ReturnsZigZagAfterShip Returns
- Edit RMALoop ReturnsZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupLoop ReturnsZigZagAfterShip Returns
- Return Sub-ReasonsLoop ReturnsZigZagAfterShip Returns
- Return Reason Multi-Language SupportLoop ReturnsZigZagAfterShip Returns
- Mandatory Comment and Photo UploadLoop ReturnsZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformLoop ReturnsShopify/Shopify PlusZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeLoop ReturnsZigZagAfterShip Returns
- Exchange Order TrackingLoop ReturnsRequires 3PL/IntegrationZigZagAfterShip Returns
- IncentivesLoop ReturnsCarry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyLoop Returns Warranty solution not built out yetZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderLoop ReturnsZigZagAfterShip Returns
- Inventory Data SyncLoop ReturnsZigZagAfterShip Returns
- Minimum Inventory ThresholdLoop ReturnsZigZagAfterShip Returns
- Fulfillment Hold/ControlLoop ReturnsZigZagAfterShip Returns
Return Resolutions
- Return ResolutionLoop ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsLoop ReturnsZigZagAfterShip Returns
- Conditional ResolutionsLoop ReturnsStackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a FeeZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundLoop ReturnsZigZagAfterShip Returns
Eligibility Rules
- Return WindowLoop ReturnsFulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event DateZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesLoop ReturnsLimit to One SKU per Request; Customizable Filtering QuestionsZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsLoop ReturnsZigZagAfterShip Returns
- BlocklistLoop ReturnsOrder Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount CodeZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListLoop ReturnsZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsLoop ReturnsZigZagAfterShip Returns
- Remove Solution BrandingLoop ReturnsZigZagAfterShip Returns
- Multi-Language EmailsLoop ReturnsZigZagAfterShip Returns
- Internal Merchant NotificationsLoop ReturnsZigZagAfterShip Returns
- Email Types (Returns Status)Loop ReturnsReturn Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request ResolvedZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorLoop ReturnsZigZagAfterShip Returns
- Multi-Language SupportLoop ReturnsZigZagAfterShip Returns
- Custom Domain with SSLLoop ReturnsZigZagAfterShip Returns
- Google Analytics TrackingLoop ReturnsZigZagAfterShip Returns
- Embedded ReturnsLoop ReturnsZigZagAfterShip Returns
- Remove Solution Provider BrandingLoop ReturnsZigZagAfterShip Returns
- Support Chat BoxLoop ReturnsZigZagAfterShip Returns
Analytics
- Analytics DashboardLoop ReturnsZigZagAfterShip Returns
- CSV Export/DownloadLoop ReturnsZigZagAfterShip Returns
- Report EmailingLoop ReturnsZigZagAfterShip Returns
- Analytics BenchmarkingLoop ReturnsZigZagAfterShip Returns
- Reports TypesLoop ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution TimeZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionLoop ReturnsNo mention of fraud detectionZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationLoop Returns9ZigZagAfterShip Returns39
- eCommerce PlatformsLoop ReturnsShopify/Shopify PlusZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformLoop ReturnsZigZagAfterShip Returns
- Tech Partners & SolutionsLoop Returns31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)ZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesLoop ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionLoop ReturnsZigZagAfterShip Returns
- Returns APILoop ReturnsZigZagAfterShip Returns
Data Security
- SOC2Loop ReturnsZigZagAfterShip Returns
- ISO27001Loop ReturnsZigZagAfterShip Returns
- GDPRLoop ReturnsZigZagAfterShip Returns
Pricing Comparison
Loop Returns Pricing
Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom
ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year