AfterShip Returns vs. Returnly
Take a look at this side-by-side comparison of AfterShip Returns and Returnly. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
AfterShip Returns
100%
Returnly
0%
Returns Management
AfterShip Returns
87%
Returnly
0%
Exchange Management
AfterShip Returns
100%
Returnly
0%
Return Resolutions
AfterShip Returns
75%
Returnly
0%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Returnly
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Returnly
Warranty
AfterShip Returns
Warranty
Returnly
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Returnly
Free trial
AfterShip Returns
Returnly
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
AfterShip Returns and Returnly Customers
HexClad CookwareShopify
Timex USShopify
ShokzShopify
Soko GlamShopify
Lola + The BoysShopify
Y R UShopify
Total Customers by Region
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Top 3 Regions of Returnly Customers
- United States (201-300 Customers)
- Canada (1-10 Customers)
- Australia (1-10 Customers)
Total Customers by Industry
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
Top 3 Categories of Returnly Customers
- Apparel (101-200 Customers)
- Home & Garden (11-20 Customers)
- People & Society (11-20 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
Top 3 Monthly Sales Distributed of Returnly Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (31-50 Customers)
Features Comparison
Side-by-Side comparison of features between AfterShip Returns and Returnly.
AfterShip Returns
Returnly
Returns Management
- Admin PortalAfterShip ReturnsReturnly
- Admin portal - Multi-Language SupportAfterShip ReturnsReturnly
- Return Request FilteringAfterShip ReturnsReturnly
- RMA CSV ExportAfterShip ReturnsReturnly
- Multi-Currency SupportAfterShip ReturnsReturnly
- Return request or label expirationAfterShip ReturnsReturnly
- Shopify Resolution TaggingAfterShip ReturnsReturnly
- Edit RMAAfterShip ReturnsReturnly
Returns Reason
- Return Reasons by GroupAfterShip ReturnsReturnly
- Return Sub-ReasonsAfterShip ReturnsReturnly
- Return Reason Multi-Language SupportAfterShip ReturnsReturnly
- Mandatory Comment and Photo UploadAfterShip ReturnsReturnly
Exchange Management
- Exchanges Available PlatformAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerceReturnly
- Instant ExchangeAfterShip ReturnsReturnly
- Exchange Order TrackingAfterShip ReturnsReturnly
- IncentivesAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"Returnly
Warranty Management
- WarrantyAfterShip ReturnsEasy to localize with multi-language support and auto-translationsReturnly
Fulfillment
- Auto-Create New Shopify OrderAfterShip ReturnsReturnly
- Inventory Data SyncAfterShip ReturnsReturnly
- Minimum Inventory ThresholdAfterShip ReturnsReturnly
- Fulfillment Hold/ControlAfterShip ReturnsReturnly
Return Resolutions
- Return ResolutionAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"Returnly
- Automatic Out-of-Stock ResolutionsAfterShip ReturnsReturnly
- Conditional ResolutionsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"Returnly
- Instant RefundAfterShip ReturnsReturnly
Eligibility Rules
- Return WindowAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"Returnly
- Eligibility RulesAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"Returnly
- Bundle & Partial ReturnsAfterShip ReturnsReturnly
- BlocklistAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"Returnly
- Allowlist/Exception ListAfterShip ReturnsReturnly
Return Notifications
- Customizable Return Notification EmailsAfterShip ReturnsReturnly
- Remove Solution BrandingAfterShip ReturnsReturnly
- Multi-Language EmailsAfterShip ReturnsReturnly
- Internal Merchant NotificationsAfterShip ReturnsReturnly
- Email Types (Returns Status)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"Returnly
Branded Returns Page
- Page EditorAfterShip ReturnsReturnly
- Multi-Language SupportAfterShip ReturnsReturnly
- Custom Domain with SSLAfterShip ReturnsReturnly
- Google Analytics TrackingAfterShip ReturnsReturnly
- Embedded ReturnsAfterShip ReturnsReturnly
- Remove Solution Provider BrandingAfterShip ReturnsReturnly
- Support Chat BoxAfterShip ReturnsReturnly
Analytics
- Analytics DashboardAfterShip ReturnsReturnly
- CSV Export/DownloadAfterShip ReturnsReturnly
- Report EmailingAfterShip ReturnsReturnly
- Analytics BenchmarkingAfterShip ReturnsReturnly
- Reports TypesAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"Returnly
Return Fraud Management
- Fraud DetectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraudReturnly
Third-Party Integrations
- Carriers IntegrationAfterShip Returns39Returnly
- eCommerce PlatformsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoReturnly
- Custom eCommerce PlatformAfterShip ReturnsReturnly
- Tech Partners & SolutionsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)Returnly
- 3PLs & WarehousesAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobReturnly
- Webhook ConnectionAfterShip ReturnsReturnly
- Returns APIAfterShip ReturnsReturnly
Data Security
- SOC2AfterShip ReturnsReturnly
- ISO27001AfterShip ReturnsReturnly
- GDPRAfterShip ReturnsReturnly
Pricing Comparison
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year