AfterShip Returns vs. Synctrack Returns and Exchanges (Returns Drive)
Take a look at this side-by-side comparison of AfterShip Returns and Synctrack Returns and Exchanges (Returns Drive). As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
Return Notifications
AfterShip Returns
100%
Synctrack Returns and Exchanges (Returns Drive)
0%
Returns Management
AfterShip Returns
87%
Synctrack Returns and Exchanges (Returns Drive)
0%
Exchange Management
AfterShip Returns
100%
Synctrack Returns and Exchanges (Returns Drive)
0%
Return Resolutions
AfterShip Returns
75%
Synctrack Returns and Exchanges (Returns Drive)
0%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Synctrack Returns and Exchanges (Returns Drive)
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Synctrack Returns and Exchanges (Returns Drive)
Warranty
AfterShip Returns
Warranty
Synctrack Returns and Exchanges (Returns Drive)
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Synctrack Returns and Exchanges (Returns Drive)
Free trial
AfterShip Returns
Synctrack Returns and Exchanges (Returns Drive)
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
AfterShip Returns and Synctrack Returns and Exchanges (Returns Drive) Customers
HexClad CookwareShopify
Timex USShopify
ShokzShopify
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You can subscribe to receive the data updates.Total Customers by Region
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
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You can subscribe to receive the data updates.Total Customers by Industry
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Sports (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
We don't have enough data
You can subscribe to receive the data updates.Features Comparison
Side-by-Side comparison of features between AfterShip Returns and Synctrack Returns and Exchanges (Returns Drive) .
AfterShip Returns
Synctrack Returns and Exchanges (Returns Drive)
Returns Management
- Admin PortalAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Admin portal - Multi-Language SupportAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Return Request FilteringAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- RMA CSV ExportAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Multi-Currency SupportAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Return request or label expirationAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Shopify Resolution TaggingAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Edit RMAAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Returns Reason
- Return Reasons by GroupAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Return Sub-ReasonsAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Return Reason Multi-Language SupportAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Mandatory Comment and Photo UploadAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Exchange Management
- Exchanges Available PlatformAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerceSynctrack Returns and Exchanges (Returns Drive)
- Instant ExchangeAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Exchange Order TrackingAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- IncentivesAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"Synctrack Returns and Exchanges (Returns Drive)
Warranty Management
- WarrantyAfterShip ReturnsEasy to localize with multi-language support and auto-translationsSynctrack Returns and Exchanges (Returns Drive)
Fulfillment
- Auto-Create New Shopify OrderAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Inventory Data SyncAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Minimum Inventory ThresholdAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Fulfillment Hold/ControlAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Return Resolutions
- Return ResolutionAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"Synctrack Returns and Exchanges (Returns Drive)
- Automatic Out-of-Stock ResolutionsAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Conditional ResolutionsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"Synctrack Returns and Exchanges (Returns Drive)
- Instant RefundAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Eligibility Rules
- Return WindowAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"Synctrack Returns and Exchanges (Returns Drive)
- Eligibility RulesAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"Synctrack Returns and Exchanges (Returns Drive)
- Bundle & Partial ReturnsAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- BlocklistAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"Synctrack Returns and Exchanges (Returns Drive)
- Allowlist/Exception ListAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Return Notifications
- Customizable Return Notification EmailsAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Remove Solution BrandingAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Multi-Language EmailsAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Internal Merchant NotificationsAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Email Types (Returns Status)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"Synctrack Returns and Exchanges (Returns Drive)
Branded Returns Page
- Page EditorAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Multi-Language SupportAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Custom Domain with SSLAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Google Analytics TrackingAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Embedded ReturnsAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Remove Solution Provider BrandingAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Support Chat BoxAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Analytics
- Analytics DashboardAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- CSV Export/DownloadAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Report EmailingAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Analytics BenchmarkingAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Reports TypesAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"Synctrack Returns and Exchanges (Returns Drive)
Return Fraud Management
- Fraud DetectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraudSynctrack Returns and Exchanges (Returns Drive)
Third-Party Integrations
- Carriers IntegrationAfterShip Returns39Synctrack Returns and Exchanges (Returns Drive)
- eCommerce PlatformsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoSynctrack Returns and Exchanges (Returns Drive)
- Custom eCommerce PlatformAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Tech Partners & SolutionsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)Synctrack Returns and Exchanges (Returns Drive)
- 3PLs & WarehousesAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobSynctrack Returns and Exchanges (Returns Drive)
- Webhook ConnectionAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- Returns APIAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Data Security
- SOC2AfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- ISO27001AfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
- GDPRAfterShip ReturnsSynctrack Returns and Exchanges (Returns Drive)
Pricing Comparison
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year