AfterShip Returns vs. Return Logic
Take a look at this side-by-side comparison of AfterShip Returns and Return Logic. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, and Exchange Management. Return Logic also stands out with its Return Resolutions.
At a Glance
Return Notifications
AfterShip Returns
100%
Return Logic
60%
Returns Management
AfterShip Returns
87%
Return Logic
75%
Exchange Management
AfterShip Returns
100%
Return Logic
75%
Return Resolutions
AfterShip Returns
75%
Return Logic
75%
eCommerce Platforms
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Return LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
Fulfillment
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Return Logic
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Warranty
AfterShip Returns
Warranty
Return Logic
Warranty
Data Security
AfterShip Returns
SOC2
ISO27001
GDPR
Return Logic
Free trial
AfterShip Returns
Return Logic
Green bars show the winning product based on the completeness of features and product performance.
Return Logic customers switched to AfterShip Returns say
Smoother Exchange
Return Logic
4.0
"It would be nice if the customer would be able to change their own return."
AfterShip Returns
4.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
AfterShip Returns and Return Logic Customers
HexClad CookwareShopify
FellowShopify
PETLIBROShopify
We don't have enough data
You can subscribe to receive the data updates.Total Customers by Region
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (301-500 Customers)
- Australia (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Total Customers by Industry
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Home & Garden (201-300 Customers)
- Beauty & Fitness (201-300 Customers)
We don't have enough data
You can subscribe to receive the data updates.Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (301-500 Customers)
We don't have enough data
You can subscribe to receive the data updates.Features Comparison
Side-by-Side comparison of features between AfterShip Returns and Return Logic.
AfterShip Returns
Return Logic
Returns Management
- Admin PortalAfterShip ReturnsReturn Logic
- Admin portal - Multi-Language SupportAfterShip ReturnsReturn Logic
- Return Request FilteringAfterShip ReturnsReturn Logic
- RMA CSV ExportAfterShip ReturnsReturn Logic
- Multi-Currency SupportAfterShip ReturnsReturn Logic
- Return request or label expirationAfterShip ReturnsReturn Logic
- Shopify Resolution TaggingAfterShip ReturnsReturn Logic
- Edit RMAAfterShip ReturnsReturn Logic
Returns Reason
- Return Reasons by GroupAfterShip ReturnsReturn Logic
- Return Sub-ReasonsAfterShip ReturnsReturn Logic
- Return Reason Multi-Language SupportAfterShip ReturnsReturn Logic
- Mandatory Comment and Photo UploadAfterShip ReturnsReturn Logic
Exchange Management
- Exchanges Available PlatformAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerceReturn LogicShopify/Shopify Plus
- Instant ExchangeAfterShip ReturnsReturn Logic
- Exchange Order TrackingAfterShip ReturnsReturn Logic
- IncentivesAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"Return LogicExtra Credit via Fixed Amount
Warranty Management
- WarrantyAfterShip ReturnsEasy to localize with multi-language support and auto-translationsReturn Logic Offers in return experience warranty solution. Customers won't need to build out an additional warranty page/experience)
Fulfillment
- Auto-Create New Shopify OrderAfterShip ReturnsReturn Logic
- Inventory Data SyncAfterShip ReturnsReturn Logic
- Minimum Inventory ThresholdAfterShip ReturnsReturn Logic
- Fulfillment Hold/ControlAfterShip ReturnsReturn Logic
Return Resolutions
- Return ResolutionAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"Return LogicRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
- Automatic Out-of-Stock ResolutionsAfterShip ReturnsReturn Logic
- Conditional ResolutionsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"Return LogicBy Product SKU, Tag, or Type; By Return Reason
- Instant RefundAfterShip ReturnsReturn Logic
Eligibility Rules
- Return WindowAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"Return LogicFulfillment Date; Order Date; Conditional by Product Tag or Type / Event Date
- Eligibility RulesAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"Return LogicLimit to One Request per Order; Bundle & Partial Returns
- Bundle & Partial ReturnsAfterShip ReturnsReturn Logic
- BlocklistAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"Return LogicProduct Type; Product Tag; SKU
- Allowlist/Exception ListAfterShip ReturnsReturn Logic
Return Notifications
- Customizable Return Notification EmailsAfterShip ReturnsReturn Logic
- Remove Solution BrandingAfterShip ReturnsReturn Logic
- Multi-Language EmailsAfterShip ReturnsReturn Logic
- Internal Merchant NotificationsAfterShip ReturnsReturn Logic
- Email Types (Returns Status)AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"Return LogicReturn Request Received / Approved / Rejected; Return Reminder; Items Returned; Request Resolved
Branded Returns Page
- Page EditorAfterShip ReturnsReturn Logic
- Multi-Language SupportAfterShip ReturnsReturn Logic
- Custom Domain with SSLAfterShip ReturnsReturn Logic
- Google Analytics TrackingAfterShip ReturnsReturn Logic
- Embedded ReturnsAfterShip ReturnsReturn Logic
- Remove Solution Provider BrandingAfterShip ReturnsReturn Logic
- Support Chat BoxAfterShip ReturnsReturn LogicRequires 3PL/Integration
Analytics
- Analytics DashboardAfterShip ReturnsReturn Logic
- CSV Export/DownloadAfterShip ReturnsReturn Logic
- Report EmailingAfterShip ReturnsReturn Logic
- Analytics BenchmarkingAfterShip ReturnsReturn Logic
- Reports TypesAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"Return LogicRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/Region
Return Fraud Management
- Fraud DetectionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraudReturn LogicNo mention of fraud detection
Third-Party Integrations
- Carriers IntegrationAfterShip Returns39Return Logic1
- eCommerce PlatformsAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoReturn LogicShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce
- Custom eCommerce PlatformAfterShip ReturnsReturn Logic
- Tech Partners & SolutionsAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)Return Logic7 (Gorgias, Zendesk, Celigo)
- 3PLs & WarehousesAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBobReturn LogicShipHero; ShipBob
- Webhook ConnectionAfterShip ReturnsReturn Logic
- Returns APIAfterShip ReturnsReturn Logic
Data Security
- SOC2AfterShip ReturnsReturn Logic
- ISO27001AfterShip ReturnsReturn Logic
- GDPRAfterShip ReturnsReturn Logic
Pricing Comparison
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year
Return Logic Pricing
Essential$299/month
Business$599/month
EnterpriseCustom