12Return vs. Returnless
Take a look at this side-by-side comparison of 12Return, Returnless, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
12Return
0%
Returnless
0%
AfterShip Returns
100%
Returns Management
12Return
0%
Returnless
0%
AfterShip Returns
87%
Exchange Management
12Return
0%
Returnless
0%
AfterShip Returns
100%
Return Resolutions
12Return
0%
Returnless
0%
AfterShip Returns
75%
eCommerce Platforms
12Return
Returnless
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
12Return
Returnless
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
12Return
Returnless
AfterShip Returns
Warranty
Data Security
12Return
Returnless
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
12Return
Returnless
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
Get started free
"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
Get started free
"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
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"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands





12Return, Returnless, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among 12Return, Returnless, and AfterShip Returns.
12Return
Returnless
AfterShip Returns
Returns Management
- Admin Portal12ReturnReturnlessAfterShip Returns
- Admin portal - Multi-Language Support12ReturnReturnlessAfterShip Returns
- Return Request Filtering12ReturnReturnlessAfterShip Returns
- RMA CSV Export12ReturnReturnlessAfterShip Returns
- Multi-Currency Support12ReturnReturnlessAfterShip Returns
- Return request or label expiration12ReturnReturnlessAfterShip Returns
- Shopify Resolution Tagging12ReturnReturnlessAfterShip Returns
- Edit RMA12ReturnReturnlessAfterShip Returns
Returns Reason
- Return Reasons by Group12ReturnReturnlessAfterShip Returns
- Return Sub-Reasons12ReturnReturnlessAfterShip Returns
- Return Reason Multi-Language Support12ReturnReturnlessAfterShip Returns
- Mandatory Comment and Photo Upload12ReturnReturnlessAfterShip Returns
Exchange Management
- Exchanges Available Platform12ReturnReturnlessAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant Exchange12ReturnReturnlessAfterShip Returns
- Exchange Order Tracking12ReturnReturnlessAfterShip Returns
- Incentives12ReturnReturnlessAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- Warranty12ReturnReturnlessAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify Order12ReturnReturnlessAfterShip Returns
- Inventory Data Sync12ReturnReturnlessAfterShip Returns
- Minimum Inventory Threshold12ReturnReturnlessAfterShip Returns
- Fulfillment Hold/Control12ReturnReturnlessAfterShip Returns
Return Resolutions
- Return Resolution12ReturnReturnlessAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock Resolutions12ReturnReturnlessAfterShip Returns
- Conditional Resolutions12ReturnReturnlessAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant Refund12ReturnReturnlessAfterShip Returns
Eligibility Rules
- Return Window12ReturnReturnlessAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility Rules12ReturnReturnlessAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial Returns12ReturnReturnlessAfterShip Returns
- Blocklist12ReturnReturnlessAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception List12ReturnReturnlessAfterShip Returns
Return Notifications
- Customizable Return Notification Emails12ReturnReturnlessAfterShip Returns
- Remove Solution Branding12ReturnReturnlessAfterShip Returns
- Multi-Language Emails12ReturnReturnlessAfterShip Returns
- Internal Merchant Notifications12ReturnReturnlessAfterShip Returns
- Email Types (Returns Status)12ReturnReturnlessAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page Editor12ReturnReturnlessAfterShip Returns
- Multi-Language Support12ReturnReturnlessAfterShip Returns
- Custom Domain with SSL12ReturnReturnlessAfterShip Returns
- Google Analytics Tracking12ReturnReturnlessAfterShip Returns
- Embedded Returns12ReturnReturnlessAfterShip Returns
- Remove Solution Provider Branding12ReturnReturnlessAfterShip Returns
- Support Chat Box12ReturnReturnlessAfterShip Returns
Analytics
- Analytics Dashboard12ReturnReturnlessAfterShip Returns
- CSV Export/Download12ReturnReturnlessAfterShip Returns
- Report Emailing12ReturnReturnlessAfterShip Returns
- Analytics Benchmarking12ReturnReturnlessAfterShip Returns
- Reports Types12ReturnReturnlessAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud Detection12ReturnReturnlessAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers Integration12ReturnReturnlessAfterShip Returns39
- eCommerce Platforms12ReturnReturnlessAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce Platform12ReturnReturnlessAfterShip Returns
- Tech Partners & Solutions12ReturnReturnlessAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & Warehouses12ReturnReturnlessAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook Connection12ReturnReturnlessAfterShip Returns
- Returns API12ReturnReturnlessAfterShip Returns
Data Security
- SOC212ReturnReturnlessAfterShip Returns
- ISO2700112ReturnReturnlessAfterShip Returns
- GDPR12ReturnReturnlessAfterShip Returns
Pricing Comparison
12Return Pricing
Return Bird Essentials€ 295Per month
Returnless Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year