12Return vs. Evavi
Take a look at this side-by-side comparison of 12Return, Evavi, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
12Return
0%
Evavi
0%
AfterShip Returns
100%
Returns Management
12Return
0%
Evavi
0%
AfterShip Returns
87%
Exchange Management
12Return
0%
Evavi
0%
AfterShip Returns
100%
Return Resolutions
12Return
0%
Evavi
0%
AfterShip Returns
75%
eCommerce Platforms
12Return
Evavi
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
12Return
Evavi
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
12Return
Evavi
AfterShip Returns
Warranty
Data Security
12Return
Evavi
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
12Return
Evavi
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
12Return, Evavi, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among 12Return, Evavi, and AfterShip Returns.
12Return
Evavi
AfterShip Returns
Returns Management
- Admin Portal12ReturnEvaviAfterShip Returns
- Admin portal - Multi-Language Support12ReturnEvaviAfterShip Returns
- Return Request Filtering12ReturnEvaviAfterShip Returns
- RMA CSV Export12ReturnEvaviAfterShip Returns
- Multi-Currency Support12ReturnEvaviAfterShip Returns
- Return request or label expiration12ReturnEvaviAfterShip Returns
- Shopify Resolution Tagging12ReturnEvaviAfterShip Returns
- Edit RMA12ReturnEvaviAfterShip Returns
Returns Reason
- Return Reasons by Group12ReturnEvaviAfterShip Returns
- Return Sub-Reasons12ReturnEvaviAfterShip Returns
- Return Reason Multi-Language Support12ReturnEvaviAfterShip Returns
- Mandatory Comment and Photo Upload12ReturnEvaviAfterShip Returns
Exchange Management
- Exchanges Available Platform12ReturnEvaviAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant Exchange12ReturnEvaviAfterShip Returns
- Exchange Order Tracking12ReturnEvaviAfterShip Returns
- Incentives12ReturnEvaviAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- Warranty12ReturnEvaviAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify Order12ReturnEvaviAfterShip Returns
- Inventory Data Sync12ReturnEvaviAfterShip Returns
- Minimum Inventory Threshold12ReturnEvaviAfterShip Returns
- Fulfillment Hold/Control12ReturnEvaviAfterShip Returns
Return Resolutions
- Return Resolution12ReturnEvaviAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock Resolutions12ReturnEvaviAfterShip Returns
- Conditional Resolutions12ReturnEvaviAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant Refund12ReturnEvaviAfterShip Returns
Eligibility Rules
- Return Window12ReturnEvaviAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility Rules12ReturnEvaviAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial Returns12ReturnEvaviAfterShip Returns
- Blocklist12ReturnEvaviAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception List12ReturnEvaviAfterShip Returns
Return Notifications
- Customizable Return Notification Emails12ReturnEvaviAfterShip Returns
- Remove Solution Branding12ReturnEvaviAfterShip Returns
- Multi-Language Emails12ReturnEvaviAfterShip Returns
- Internal Merchant Notifications12ReturnEvaviAfterShip Returns
- Email Types (Returns Status)12ReturnEvaviAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page Editor12ReturnEvaviAfterShip Returns
- Multi-Language Support12ReturnEvaviAfterShip Returns
- Custom Domain with SSL12ReturnEvaviAfterShip Returns
- Google Analytics Tracking12ReturnEvaviAfterShip Returns
- Embedded Returns12ReturnEvaviAfterShip Returns
- Remove Solution Provider Branding12ReturnEvaviAfterShip Returns
- Support Chat Box12ReturnEvaviAfterShip Returns
Analytics
- Analytics Dashboard12ReturnEvaviAfterShip Returns
- CSV Export/Download12ReturnEvaviAfterShip Returns
- Report Emailing12ReturnEvaviAfterShip Returns
- Analytics Benchmarking12ReturnEvaviAfterShip Returns
- Reports Types12ReturnEvaviAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud Detection12ReturnEvaviAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers Integration12ReturnEvaviAfterShip Returns39
- eCommerce Platforms12ReturnEvaviAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce Platform12ReturnEvaviAfterShip Returns
- Tech Partners & Solutions12ReturnEvaviAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & Warehouses12ReturnEvaviAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook Connection12ReturnEvaviAfterShip Returns
- Returns API12ReturnEvaviAfterShip Returns
Data Security
- SOC212ReturnEvaviAfterShip Returns
- ISO2700112ReturnEvaviAfterShip Returns
- GDPR12ReturnEvaviAfterShip Returns
Pricing Comparison
12Return Pricing
Return Bird Essentials€ 295Per month
Evavi Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year