12Return vs. ReturnBear
Take a look at this side-by-side comparison of 12Return, ReturnBear, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
12Return
0%
ReturnBear
0%
AfterShip Returns
100%
Returns Management
12Return
0%
ReturnBear
0%
AfterShip Returns
87%
Exchange Management
12Return
0%
ReturnBear
0%
AfterShip Returns
100%
Return Resolutions
12Return
0%
ReturnBear
0%
AfterShip Returns
75%
eCommerce Platforms
12Return
ReturnBear
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
12Return
ReturnBear
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
12Return
ReturnBear
AfterShip Returns
Warranty
Data Security
12Return
ReturnBear
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
12Return
ReturnBear
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
12Return, ReturnBear, and AfterShip Returns Customers
We don't have enough data
You can subscribe to receive the data updates.We don't have enough data
You can subscribe to receive the data updates.HexClad CookwareShopify
FellowShopify
Shokz USShopify
Features Comparison
Side-by-Side comparison of features among 12Return, ReturnBear, and AfterShip Returns.
12Return
ReturnBear
AfterShip Returns
Returns Management
- Admin Portal12ReturnReturnBearAfterShip Returns
- Admin portal - Multi-Language Support12ReturnReturnBearAfterShip Returns
- Return Request Filtering12ReturnReturnBearAfterShip Returns
- RMA CSV Export12ReturnReturnBearAfterShip Returns
- Multi-Currency Support12ReturnReturnBearAfterShip Returns
- Return request or label expiration12ReturnReturnBearAfterShip Returns
- Shopify Resolution Tagging12ReturnReturnBearAfterShip Returns
- Edit RMA12ReturnReturnBearAfterShip Returns
Returns Reason
- Return Reasons by Group12ReturnReturnBearAfterShip Returns
- Return Sub-Reasons12ReturnReturnBearAfterShip Returns
- Return Reason Multi-Language Support12ReturnReturnBearAfterShip Returns
- Mandatory Comment and Photo Upload12ReturnReturnBearAfterShip Returns
Exchange Management
- Exchanges Available Platform12ReturnReturnBearAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant Exchange12ReturnReturnBearAfterShip Returns
- Exchange Order Tracking12ReturnReturnBearAfterShip Returns
- Incentives12ReturnReturnBearAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- Warranty12ReturnReturnBearAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify Order12ReturnReturnBearAfterShip Returns
- Inventory Data Sync12ReturnReturnBearAfterShip Returns
- Minimum Inventory Threshold12ReturnReturnBearAfterShip Returns
- Fulfillment Hold/Control12ReturnReturnBearAfterShip Returns
Return Resolutions
- Return Resolution12ReturnReturnBearAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock Resolutions12ReturnReturnBearAfterShip Returns
- Conditional Resolutions12ReturnReturnBearAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant Refund12ReturnReturnBearAfterShip Returns
Eligibility Rules
- Return Window12ReturnReturnBearAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility Rules12ReturnReturnBearAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial Returns12ReturnReturnBearAfterShip Returns
- Blocklist12ReturnReturnBearAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception List12ReturnReturnBearAfterShip Returns
Return Notifications
- Customizable Return Notification Emails12ReturnReturnBearAfterShip Returns
- Remove Solution Branding12ReturnReturnBearAfterShip Returns
- Multi-Language Emails12ReturnReturnBearAfterShip Returns
- Internal Merchant Notifications12ReturnReturnBearAfterShip Returns
- Email Types (Returns Status)12ReturnReturnBearAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page Editor12ReturnReturnBearAfterShip Returns
- Multi-Language Support12ReturnReturnBearAfterShip Returns
- Custom Domain with SSL12ReturnReturnBearAfterShip Returns
- Google Analytics Tracking12ReturnReturnBearAfterShip Returns
- Embedded Returns12ReturnReturnBearAfterShip Returns
- Remove Solution Provider Branding12ReturnReturnBearAfterShip Returns
- Support Chat Box12ReturnReturnBearAfterShip Returns
Analytics
- Analytics Dashboard12ReturnReturnBearAfterShip Returns
- CSV Export/Download12ReturnReturnBearAfterShip Returns
- Report Emailing12ReturnReturnBearAfterShip Returns
- Analytics Benchmarking12ReturnReturnBearAfterShip Returns
- Reports Types12ReturnReturnBearAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud Detection12ReturnReturnBearAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers Integration12ReturnReturnBearAfterShip Returns39
- eCommerce Platforms12ReturnReturnBearAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce Platform12ReturnReturnBearAfterShip Returns
- Tech Partners & Solutions12ReturnReturnBearAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & Warehouses12ReturnReturnBearAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook Connection12ReturnReturnBearAfterShip Returns
- Returns API12ReturnReturnBearAfterShip Returns
Data Security
- SOC212ReturnReturnBearAfterShip Returns
- ISO2700112ReturnReturnBearAfterShip Returns
- GDPR12ReturnReturnBearAfterShip Returns
Pricing Comparison
12Return Pricing
Return Bird Essentials€ 295Per month
ReturnBear Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year