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Parcel Tracking software

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What is parcel tracking software?

Parcel tracking software is a technological solution designed to streamline the tracking and management of shipments. It helps businesses consolidate tracking information from various carriers into one centralized system, providing accurate and timely updates to both businesses and their customers.

See how AfterShip helps generate more revenue from shipment notifications
Workload Reduction65%reduction in WISMO tickets
Cost Reduction21%reduction in returns and refunds
Enhance Brand Experience3.2Xviews on the branded tracking page
Incremental Revenue23%more revenue from shipment notifications
Seamless Integration
1,100+ carrier integrations
28 eCommerce platforms
40 technology partners
Work Collaboration
SSO integration
Multiple seats & predefined roles
Customized roles and permission

How to choose parcel tracking software?

Ensure Carrier & eCommerce Platform Integration
  • ✔️ Assess carriers and eCommerce platform integration. Check if the software provides API or Webhook access for customizations.
  • ✔️ AfterShip integrates with 1100+ carriers, 28 eCommerce platforms, and 40 tech partners for seamless integration.
Check Features and Functionality
  • ✔️ Check essential features for your business, including real-time tracking, delivery notifications, and inventory management.
  • ✔️ AfterShip is designed with powerful features for enterprises, including a shipment visibility dashboard, accurate real-time tracking, branded notifications & triggers.
Customization Options
  • ✔️ Look for software that can be customized to fit your business requirements. Customization options can include branding, personalized tracking pages, and tailor-made reports.
  • ✔️ AfterShip is committed to improving brand loyalty by providing features such as branded tracking page, on-time report, and product recommendations.
User-Friendliness
  • ✔️ The software should have a user-friendly interface and easy navigation. It should be intuitive for your team to use and require minimal training.
  • ✔️ AfterShip is recognized for exceptional service, which is evidenced by winning the Capterra 2023 awards for Best Value and Best Ease of Use.
Security and Data Privacy
  • ✔️ As shipment tracking involves sensitive business data, ensure that the software follows industry-standard security protocols and data privacy regulations.
  • ✔️ With ISO 27001 Certification, SOC2 compliance, GDPR Compliance and CCPA Compliance, you can get peace of mind at AfterShip.
Customer Support
  • ✔️ Ensure the software vendor offers responsive customer support, including technical assistance and training resources.
  • ✔️ AfterShip is always available to resolve your inquiries by offering 24X7 chat & email, dedicated account manager and 99.9% uptime SLA.
Find your optimal software solution
This chart displays the market share of the top 10 Parcel Tracking software in 2025, highlighting the most popular tools used by online merchants.1. 17TRACK leads with a notable 37.35% share.2. In second place, Parcel Panel at 29.66% share.3. Meanwhile, Track123 at 16.72% share.
  1. 17TRACK51K-100K installs
    17TRACK is a reliable and user-friendly package tracking platform. With its intuitive interface and extensive coverage of courier services, it allows users to easily track their shipments from various carriers all in one place. Whether you're a frequent online shopper or a business owner, 17TRACK simplifies the tracking process, providing real-time updates and peace of mind throughout your package's journey.
  2. Parcel Panel51K-100K installs
    ParcelPanel is the best post-purchase solution for Shopify, Shopify Plus and WooCommerce businesses. It seamlessly integrates with over 1,080 carriers in the world to enable real-time tracking status updates. With ParcelPanel, businesses can set up a branded tracking page, send automated shipping notifications to keep customers in the loop of the shipment progress, and target customers' interests with AI-powered product recommendations to effectively reduce WISMO calls, improve the post-purchase experience and boost sales.
  3. Track12331K-50K installs
    Track123 is a cross-border sellers with a one-stop logistics tracking and management service, it’s part of Shenzhen Lingxing Network Technology Co., Ltd. which established in 2017, aiming to provide refined operation and integrated financial solutions for cross-border e-commerce sellers. The company is headquartered in Shenzhen and has localized service centers in over 20 cities in China. Currently, it has completed a Series C financing round of 280 million RMB led by Xianghe Capital.
  4. Aftership Tracking11K-20K installs
    AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses ### Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations ### Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain ### Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility ### Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers ### Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. ### Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more
  5. TrackingMore11K-20K installs
    TrackingMore makes after-sales the best part of the customer's shopping experience. We provides a seamless post-purchase experience to drive customer loyalty and additional sales. - All-in-one Tracking platform with auto updated shipment tracking - Smart shipment dashboard to track and manage all shipments - Unified delivery statuses - Public shipment tracking API
  6. Tracktor1K-10K installs
    Tracktor offers extensive carrier compatibility with over 1,500 carriers integration. Its completely customizable branded tracking page allows you to maintain consistent branding throughout the customer journey. The inclusion of a 3D interactive map provides an engaging way to monitor and control orders. Unlimited order lookups, email notifications, and SMS notifications are available in paid plans, ensuring customers stay up-to-date with their shipments.
  7. PostShip501-1K installs
    PostShip order tracking is a reliable service offered through a Shopify app that helps online businesses manage and track their customer orders with proactive notifications and a branded tracking page. PostShip integrates with major carriers like USPS, UPS, and FedEx, so customers can see the tracking information all in one place, regardless of which carrier is used. The app is readily available on the Shopify App Store, making it easier for users to access and integrate into their Shopify stores effortlessly.
  8. Narvar Track301-500 installs
    Narvar, the leader and category creator in post-purchase, powers the bottom-lines of 1,300 top global brands like Sephora, L'Oreal, Levi's, and GAP by retaining revenue through returns and exchanges, reducing operational costs up to 50% throughout the order and fulfillment journey with post-purchase communication and shipment-network visibility. and increasing customer lifetime value through personalized order tracking.
  9. Wonderment301-500 installs
  10. Rush301-500 installs
    Rush is a delivery tracking solution that provides Shopify merchants with a better way to manage their deliveries. With over 1,300 carriers integrated and a 30x ROI, Rush offers a powerful, flexible and integrated system that allows you to create a branded delivery tracking experience that your customers will love. Additionally, Rush offers assisted onboarding for Shopify stores, making it easy to get started. With Free Onboarding & Setup, Private Slack, and 24/7 Support, Rush is the perfect choice for any Shopify merchant looking to improve their delivery tracking experience and reduce customer anxiety.
  11. ShippingChimp
  12. Project44
  13. WeSupply Tracking
  14. ClickPost
  15. Oneship
  16. Metapack
    Metapack helps the world’s most successful online retailers and brands provide simple yet powerful delivery experiences. Our delivery management solutions are underpinned by the largest global carrier network – 400 carriers and 4,900 delivery services – supported by the most responsive and highly available API on the market. That means more ways to get your products where they need to go, no matter where in the world that might be. Combined with solutions for dynamic delivery options at checkout, user-friendly tracking, and simple returns and exchanges, your customers get more choice, more convenience and more confidence. Meanwhile, you can ship orders more economically, and win back precious time for your operational team. It’s all part of our mission to make ecommerce effortless, everywhere.
  17. Parcel Perform Track
    The Parcel Perform TRACK feature is a comprehensive solution that integrates shipment data to provide full visibility and smarter decision-making capabilities for logistics operations. It allows businesses to proactively resolve delivery issues, reduce logistics costs, and build unique delivery experiences.
  18. parcelLab
    parcelLab is a global enterprise post-purchase software provider, enabling brands to increase top-line revenue, decrease operational cost and complexity, and optimize customer experience in an unprecedented way.

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