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CRM software

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CRM stands for Customer Relationship Management. It is a technology used by companies to manage their relationships with customers and potential customers. CRM systems allow businesses to store customer data and track interaction with customers, including sales, marketing, customer service, and other activities.

This chart displays the market share of the top 10 CRM software in 2024, highlighting the most popular tools used by online merchants.1. Salesforce leads with a notable 20.59% share.2. In second place, Intercom at 12.87% share.3. Meanwhile, Channel.io at 12.06% share.
  1. Salesforce1K-10K installs
  2. Intercom1K-10K installs
  3. Channel.io1K-10K installs
  4. Bitrix241K-10K installs
  5. eShopCRM1K-10K installs
  6. Zoho1K-10K installs
  7. Salesforce Service Cloud501-1K installs
  8. HighLevel501-1K installs
  9. Freshworks CRM501-1K installs
  10. Keap301-500 installs
  11. Richpanel301-500 installs
  12. Astute Solutions301-500 installs
  13. amoCRM201-300 installs
  14. Bigin201-300 installs
  15. Kustomer201-300 installs
  16. Gladly101-200 installs
  17. Dito101-200 installs
  18. WoowUp101-200 installs
  19. LiveHelp11-20 installs
  20. Hi Platform11-20 installs