CRM software
Updated at:CRM stands for Customer Relationship Management. It is a technology used by companies to manage their relationships with customers and potential customers. CRM systems allow businesses to store customer data and track interaction with customers, including sales, marketing, customer service, and other activities.
This chart displays the market share of the top 10 CRM software in 2025, highlighting the most popular tools used by online merchants.1. Salesforce leads with a notable 20.60% share.2. In second place, Intercom at 12.87% share.3. Meanwhile, Channel.io at 12.06% share.
- Anthology Encompass is a constituent engagement management provider or educational institutions that provides modules to help you manage events, websites and content, data, and more.Anthology Encompass
- Tessitura
- Pico
- Pipedrive is a cloud-based sales CRM.Pipedrive
- Service Provider Pro is a client management & billing software for productized service agencies.Service Provider Pro
- HappyFox is a help desk ticketing system that is hosted on cloud, supporting multiple customer support channels like email, voice and live chat.HappyFox Helpdesk
- DeskPro is multi channel helpdesk software for managing customer and citizen requests via email, forms, chat, social and voice.DeskPro
- CRM+ is a German CRM software product building on Vtiger with GDPR-compliant extensions and improvements.CRM+