El Palacio de Hierro
El Palacio de Hierro Order Tracking
About El Palacio de Hierro
El Palacio de Hierro is a Mexican-based department store and online shopping platform that offers a diverse range of products, catering to various customer needs. Established in Mexico City in 1891, El Palacio de Hierro operates numerous brick-and-mortar stores across Mexico, with the online platform giving customers even greater accessibility to their products and services.
Categories
The brand offers various categories of products, including clothing and accessories for men, women, and children; beauty and fragrance products; electronics; furniture and home decor; toys and games; sports equipment; and more. El Palacio de Hierro's portfolio features both renowned international brands as well as local Mexican brands.
Shipping and Delivery
El Palacio de Hierro provides shipping services within Mexico. The delivery time varies depending on the product category and destination but typically takes between 3 to 7 business days. Promotions such as free shipping are sometimes available on the website.
Payment Methods
Customers can make secure payments using multiple options, such as credit or debit cards (Visa, Mastercard, American Express), PayPal, bank deposits, or cash payments at participating stores.
Returns Policy
El Palacio de Hierro offers a return policy that allows customers to return or exchange products within 30 days of purchase. Items must be in their original condition and packaging. Some conditions apply to specific categories and sales events.
El Palacio de Hierro Tech Stack
El Palacio de Hierro is using 21 eCommerce software to power their online business, such as Webpack, Salesforce, Google Analytics, etc. View the complete technology stack of The Depot.
Frequently Asked Questions
How can I track El Palacio de Hierro order status?
You can track your order status in AfterShip tracking page: https://www.aftership.com/track by using the tracking number that you received in your order confirmation email.
Is El Palacio de Hierro from Mexico?
Yes, El Palacio de Hierro is from Mexico. It's headquarters is located in Mexico City, CDMX, Mexico.
What platform does El Palacio de Hierro use?
El Palacio de Hierro is using Salesforce Commerce Cloud to build their online website.
What is the official website of El Palacio de Hierro?
El Palacio de Hierro official website is https://www.elpalaciodehierro.com.