Zendbox
Zendbox Overview
Zendbox has built an unrivalled reputation as one of the world’s most trusted 3PL eCommerce fulfilment specialists. We understand the rewards and challenges of running an online business, which is why we believe every eCommerce brand has the potential to excel and stand out amongst the competition. Our mission is to bring the best user experience to our customers through innovative hardware, software, and services. As a result, eCommerce brands can free up time to focus on what matters most: growing their business and delivering the ultimate customer experience. We achieve this by leveraging automated technology with Zendportal, the expertise of our diverse team, continued collaboration with world-class couriers, and integration with multiple web platforms, ensuring our fulfilment service is best-in-class. With our premium 3PL solution, we take care of the whole fulfilment process for your eCommerce business – from the pick, pack, and dispatch of orders, to inventory management, customer returns, and everything in between. We tailor our service according to the unique needs of your business, so you can scale up with complete peace of mind that your order fulfilment is in safe hands. Our commitment to excellence means that we go above and beyond, providing evidence-based insights and useful guidance to help our partners grow. Hundreds of eCommerce brands are already reaping the rewards of the comprehensive support we offer to their business beyond fulfilment.
Key Metrics
About Zendbox
Zendbox is an e-commerce logistics company that specializes in providing fulfillment services tailored to online retailers. It offers advanced technology solutions to streamline warehousing, order processing, and distribution. With a focus on enhancing the efficiency and reliability of e-commerce operations, Zendbox aims to optimize inventory management and shipping processes to improve the overall customer experience.
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Zendbox Features
All-in-one Shipment Tracking
- Auto Sync Shipments
- Sync Shipments from Multiple Platforms
- Sync Shipments from Multiple Stores
- CSV Import & Export
- Tracking API
- Carrier Integrations
- Carrier Auto-Detection
- Standardized Order Statuses
- Shipment List
- Search & filter shipments
- Detailed Shipment Information
- Add notes/comment to shipments
- Custom Order Status
- Send notification
- Estimated Delivery Date
- Hide order status
- Tracking SDK
- Tracking Webhook
Branded Tracking Page
- Shipment Lookup
- Track Button
- Estimated Delivery Date
- Customize Tracking Detail
- Localization
- Customized localization
- Support Languages
- Themes
- Look and feel Customization
- Product Recommendations
- SEO Friendly
- Custom Domain
- Multiple Tracking Pages
- Tracking Page in Shopify store
- Shipment Reviews
- Analytics Integration
Shipping Notifications
- Notification Types
- Notification Trigger
- Advanced Notification Rules
- Pre-Built Email Templates
- Email Localization
- Personalized Email
- Visualized Email Editor
- HTML Email Editor
- Built-in Email Sender
- Customized Email Sender
- Built-in SMS Sender
- Dedicated SMS Sender
- Built-in SMS Templates
- Customized SMS Templates
Analytics
- Shipment Report
- Order to delivery time report
- On-Time Shipments Report
- Transit Times Report
- Exceptions Report
- Tracking Page Report
- Product Recommendation Report
- Notification Report
- Shipment Review Report
- Export Report
- Email Report
- Returns Analytics
Collaboration
- Multiple seats
- Predefined roles
- Customized roles and permission
- SSO integration
- 2FA Login
- Multiple organizations
- Sub-organizations
Data Security
- SOC 2 compliance
- ISO 27001 certification
- GDPR Compliance
- CCPA Compliance
- HIPPA
Third-Party Integrations
- E-Commerce Platform Integration
- Shopify
- WooCommerce
- Shopify Flow Integration
- Website Builder Integration & E-Commerce Platform
- Email Marketing App Integration
- Review App Integration
- Live Chat App Integration
- Loyalty App Integration
- Product Sourcing Integration
- Notification Integration
- Translation Integration
- Payments Integration
- Other Integration
Customer Support
- Remove the "Powered by" Message
- Help Center
- 24/7 Live Chat Support
- Call support
- 24/7 Email Support