Softeon Distributed Order Management System

Softeon Distributed Order Management System Overview

Distributed Order Management (DOM) systems have become critical to supply chain execution, notably in omnichannel fulfillment but in many additional applications as well. DOM can be used to automate, optimize and orchestrate order fulfillment processes, based on granular visibility to orders, inventory, service requirements, costs and constraints. Softeon provides a feature-rich DOM solutions that supports a number of use cases, both within omnichannel and beyond. In omnichannel fulfillment, for example, companies use Softeon DOM to enable new processes (such as order on-line, pick-up in store, or support for new consumer “points of interaction”) without changing existing systems. It is also used to determine optimal order sourcing across the network based on advanced rules for how to run the business. But Softeon’s DOM solution provides a solution for many other scenarios, including centralized “order hub” functionality for manufacturers and wholesalers, managing client process requirements for 3PLs, optimizing the inbound flow of goods, and much more. DOM delivers significant value for many companies on its own, but increasingly we see requirements for an integrated DOM-WMS solutions. Softeon is a market leader in joint DOM-WMS deployment.

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About Softeon

Softeon is a leading global provider of technology solutions in the supply chain industry. For over two decades now, we have been innovating and helping our customers gain significant benefits in their supply chain, including agility and optimization for performance and results. With consistent growth and strong investments in R&D, we offer a powerful product suite that covers the spectrum - from supply chain planning to execution. Our diverse and distributed workforce have significant expertise in the supply chain space, which brought to bear in our product innovation and customer implementations. Our culture is guided by "unrelenting pursuit of customer satisfaction" and reflected in everything we do. Every employee of Softeon not only believes, but lives this principle. Our success is determined by "the value that our customers realize" and not about just meeting contractual obligations. We partner with our customers in the truest sense, becoming part of a single team, with a single objective - our customers' success. Our global support infrastructure is amply staffed to provide 4 x 7 support in all parts of the world, with specific emphasis on diligence and responsiveness.

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