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ShipStation Overview

ShipStation is a comprehensive shipping software solution designed to help ecommerce sellers streamline their order fulfillment processes. This platform enables users to import, manage, and ship their orders efficiently, integrating seamlessly with over 400 marketplaces, shopping carts, and shipping carriers. By centralizing shipping operations, ShipStation allows businesses to enhance their productivity and focus on growth.

Key Metrics

Overall Rating
4.3 / 5.0Based on 537 reviews
Ease of UseUnknown
Free TrialNot Available

Languages Supported

GermanEnglishFrenchSpanish

Company Information

DeveloperAuctane
HeadquartersAustin, Texas
Social Media Profiles

About Auctane

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams, and innovations around the globe. From turnkey integrations to custom-built solutions, our ecosystem of brands provides a powerful toolbox of software solutions for every aspect of sending and receiving. Auctane brands include: ShipStation, Stamps.com, Packlink, ShipEngine, Metapack, ShippingEasy, Endicia, ShipWorks, GlobalPost, and Return Rabbit.

ShipStation Pricing

STARTER$9.99Per Month
BRONZE$29.99Per Month
SILVER$59.99Per Month
GOLD$99.99Per Month
PLATINUM$149.99Per Month
ENTERPRISE$229.99Per Month
Note: Pricing information is subject to change. Please visit the official ShipStation website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

ShipStation Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support