ShipRelay
ShipRelay Overview
ShipRelay consolidates all of your sales channels into a single back-end shipping office, making order fulfillment, inventory management and customer support effortless between all of your suppliers, retailers, wholesalers and end consumer.
Company Information
About ShipRelay
ShipRelay Inc. is a third-party logistics (3PL) provider that specializes in offering tailor-made fulfillment solutions designed to meet the needs of e-commerce businesses. They emphasize scalable and flexible services that support growth for online retailers, ranging from small startups to established enterprises. ShipRelay provides a comprehensive suite of services including warehousing, order fulfillment, shipping, and handling returns, all facilitated through their advanced technology platform. This platform integrates seamlessly with popular e-commerce systems to streamline operations, improve customer satisfaction, and reduce logistical headaches for businesses.Their website, https://www.shiprelay.com, offers detailed information on their service offerings, technology integration capabilities, and provides resources to help clients understand the best practices in logistics and fulfillment. ShipRelay is focused on efficiency, transparency, and creating a supportive environment for e-commerce businesses to thrive by managing their inventory and shipping processes effectively.
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ShipRelay Features
All-in-one Shipment Tracking
- Auto Sync Shipments
- Sync Shipments from Multiple Platforms
- Sync Shipments from Multiple Stores
- CSV Import & Export
- Tracking API
- Carrier Integrations
- Carrier Auto-Detection
- Standardized Order Statuses
- Shipment List
- Search & filter shipments
- Detailed Shipment Information
- Add notes/comment to shipments
- Custom Order Status
- Send notification
- Estimated Delivery Date
- Hide order status
- Tracking SDK
- Tracking Webhook
Branded Tracking Page
- Shipment Lookup
- Track Button
- Estimated Delivery Date
- Customize Tracking Detail
- Localization
- Customized localization
- Support Languages
- Themes
- Look and feel Customization
- Product Recommendations
- SEO Friendly
- Custom Domain
- Multiple Tracking Pages
- Tracking Page in Shopify store
- Shipment Reviews
- Analytics Integration
Shipping Notifications
- Notification Types
- Notification Trigger
- Advanced Notification Rules
- Pre-Built Email Templates
- Email Localization
- Personalized Email
- Visualized Email Editor
- HTML Email Editor
- Built-in Email Sender
- Customized Email Sender
- Built-in SMS Sender
- Dedicated SMS Sender
- Built-in SMS Templates
- Customized SMS Templates
Analytics
- Shipment Report
- Order to delivery time report
- On-Time Shipments Report
- Transit Times Report
- Exceptions Report
- Tracking Page Report
- Product Recommendation Report
- Notification Report
- Shipment Review Report
- Export Report
- Email Report
- Returns Analytics
Collaboration
- Multiple seats
- Predefined roles
- Customized roles and permission
- SSO integration
- 2FA Login
- Multiple organizations
- Sub-organizations
Data Security
- SOC 2 compliance
- ISO 27001 certification
- GDPR Compliance
- CCPA Compliance
- HIPPA
Third-Party Integrations
- E-Commerce Platform Integration
- Shopify
- WooCommerce
- Shopify Flow Integration
- Website Builder Integration & E-Commerce Platform
- Email Marketing App Integration
- Review App Integration
- Live Chat App Integration
- Loyalty App Integration
- Product Sourcing Integration
- Notification Integration
- Translation Integration
- Payments Integration
- Other Integration
Customer Support
- Remove the "Powered by" Message
- Help Center
- 24/7 Live Chat Support
- Call support
- 24/7 Email Support