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ShipHero Overview

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse.

Key Metrics

Overall Rating
4.4 / 5.0Based on 152 reviews
Ease of UseUnknown
Free TrialNot Available

Languages Supported

English

Company Information

DeveloperShipHero
Founded2013
HeadquartersGarnerville, New York
Social Media Profiles

About ShipHero

ShipHero gives brands and 3PLs eCommerce fulfillment superpowers. We make it easy to ship eCommerce direct-to-consumer (DTC) through our warehouse management software (WMS) and our full-service fulfillment solutions. Need shipping software for your warehouse? Our WMS software allows you to run a super-charged warehouse and fulfill customer orders at lightning speeds. ShipHero provides end-to-end automation, a mobile-powered workforce, and one-click integration to your Shopify or other eCommerce store. Want to be hands-off and have us ship DTC for you? ShipHero offers outsourced fulfillment at scale through our network of owned and operated warehouses around the US. We pick, pack, and ship eCommerce orders with our open API and one-click integration into Shopify and other eCommerce stores. Our full-service fulfillment solution helps over 5,000 eCommerce brands and 3PLs improve their transit times, shipping costs, and customer experience.

ShipHero Pricing

Standard Plan - Warehouse Management Software for Scaling BrandsCustom
3PL Plan - Warehouse Management Software for 3rd Party Logistics ProvidersCustom
Enterprise Plan - Warehouse Management Software for High Volume BrandsCustom
Note: Pricing information is subject to change. Please visit the official ShipHero website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

ShipHero Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support