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Shipedge Overview

The Shipedge Platform was created to solve the challenges associated with the complete order management lifecycle and supporting activities. We’re dedicated to providing innovative solutions to make commerce easier and more connected. We're committed to providing innovative solutions to help fulfillment and distribution operations achieve the following; - Make two-way connectivity across your selling channels simple and easy. - Increase efficiency, organization, and efficiency in the receipt, storage, or retrieval of products and inventory. - Reduce transportation logistics (shipping) costs through advanced rate shopping. We provide a suite of software as a part of our platform; - Warehouse Management System - WMS - Order Management System - OMS - Shipping Solutions

Key Metrics

Overall Rating
2.8 / 5.0
Ease of UseUnknown
Free TrialUnknown

Languages Supported

ArabicEnglishPortugueseSpanish

Company Information

DeveloperShipedge
Founded2008
HeadquartersRaleigh-Durham, NC
Social Media Profiles

About Shipedge

Shipedge is a comprehensive software platform designed to streamline and automate eCommerce and supply chain operations. The company provides solutions for warehouse management, order management, and fulfillment services, aiding businesses in optimizing their logistics processes. Shipedge's capabilities include real-time inventory tracking, integrations with major eCommerce platforms, and tools for managing shipping and returns. By leveraging these features, businesses can improve efficiency, reduce operational costs, and enhance customer satisfaction.

Shipedge Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support