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RMAportal Overview

RMAPORTAL.COM is a leading cloud-based Returns Management Software for implementing your own ready-made, ready-to-use, self-service RMA Processing System (Return Merchandise/Material Authorization) & better Repair-Tracking of OEM and durable goods.

Key Metrics

Overall Rating
4.7 / 5.0
Ease of UseUnknown
Free TrialUnknown

Company Information

DeveloperRMAportal
HeadquartersN/A
Social Media Profiles

About RMAportal

RMAportal is an online platform dedicated to streamlining the returns management process for businesses. It offers a comprehensive system that allows companies to efficiently handle returns, exchanges, and warranties, enhancing customer service and operational efficiency. The platform provides tools for automating workflows, tracking return merchandise authorizations (RMAs), and generating detailed reports. By using RMAportal, businesses can reduce costs associated with product returns and improve customer satisfaction through a seamless returns experience.

RMAportal Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
  • Instant Refund

Eligibility Rules

  • Return Window
  • Eligibility Rules
  • Bundle & Partial Returns
  • Blocklist
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types

Return Fraud Management

  • Fraud Detection

Third-Party Integrations

  • Carriers Integration
  • eCommerce Platforms
  • Custom eCommerce Platform
  • Tech Partners & Solutions
  • 3PLs & Warehouses
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR