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Rever Smart Returns Overview

REVER is the smart returns management software for e-commerce. Streamline your returns operations, reduce costs, and maximize revenue with REVERs cutting-edge returns management software built specifically for e-Commerce.

Languages Supported

CatalanEnglishFrenchSpanish

Company Information

DeveloperHermont RTSV S.L.
Social Media Profiles

About Hermont RTSV S.L.

Hermont RTSV SL, accessible via their website https://itsrever.com, specializes in reverse logistics and supply chain solutions. The company focuses on optimizing product returns and streamlining the associated processes to enhance efficiency and reduce costs for businesses. By leveraging advanced technologies and strategic methodologies, Hermont RTSV SL aims to improve the sustainability and effectiveness of reverse logistics operations. Through their services, they support companies in managing returns, refurbishments, recycling, and redistribution of products, contributing to an improved bottom line and a reduced environmental footprint.

Rever Smart Returns Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
  • Instant Refund

Eligibility Rules

  • Return Window
  • Eligibility Rules
  • Bundle & Partial Returns
  • Blocklist
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types

Return Fraud Management

  • Fraud Detection

Third-Party Integrations

  • Carriers Integration
  • eCommerce Platforms
  • Custom eCommerce Platform
  • Tech Partners & Solutions
  • 3PLs & Warehouses
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR