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ReturnLogic Overview

ReturnLogic is a Returns Management and Analytics Platform that makes e-commerce returns and exchanges easy for shoppers and retailers. With ReturnLogic, retailers can: - Create a branded Returns Portal to let shoppers go through the entire return and exchange process themselves – like a self-check-out lane. - Manage returns, exchanges, and warranties in one place. - Automatically process returns for warehouse teams. - Develop custom integrations on the Open API to connect any e-commerce platform. - Keep all payments on Shopify and never worry about accounting errors. - Learn how much returns are costing and what you to do about it.

Key Metrics

Overall Rating
4.7 / 5.0
Ease of UseUnknown
Free TrialAvailable

Languages Supported

English

Company Information

DeveloperReturnLogic
Founded2017
HeadquartersCamp Hill, PA
Social Media Profiles

About ReturnLogic

ReturnLogic is a company specializing in return management solutions for e-commerce retailers. Their platform streamlines the process of handling returns by automating various tasks, enhancing customer experiences, and providing detailed analytics to help businesses optimize their return policies. ReturnLogic's tools are designed to reduce the logistical and financial burdens of product returns, ensuring that retailers can efficiently manage reverse logistics and improve operational efficiency. The company's services cater to a wide range of industries, supporting businesses in creating more sustainable and effective return processes.

ReturnLogic Pricing

Usage BasedFreePer Month
EnterpriseCustomPer Month
Note: Pricing information is subject to change. Please visit the official ReturnLogic website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

ReturnLogic Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support