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Returnista

Returns

Returnista Overview

Returnista's returns management platform helps eCom merchants to reduce return rates, while leveraging the return process as a PoS to retain revenue by offering smart exchange features and store credit.

Key Metrics

Overall Rating
4.8 / 5.0
Ease of UseUnknown
Free TrialNot Available

Languages Supported

GermanEnglishFrenchDutchPolishSpanish

Company Information

DeveloperReturnista
Social Media Profiles
LinkedIn

About Returnista

Returnista is a company that specializes in optimizing the returns process for e-commerce businesses. By offering solutions that simplify and streamline the return and exchange procedures, Returnista helps businesses enhance customer satisfaction and operational efficiency. Their platform provides tools for managing returns, facilitating exchanges, and offering insights into return data, allowing businesses to make informed decisions and reduce return-related costs.

Returnista Pricing

Basic Pack€99.00 Per Month
Essential Pack€149.00 Per Month
Professional Pack€249.00 Per Month
Note: Pricing information is subject to change. Please visit the official Returnista website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

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Returnista Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support

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