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Returnado Overview

Returned helps retailer turn their return into their competitive edge. Re-convert your returns into new revenue, halve the administration and offer your consumers a returns experience that's unbeatable.

Key Metrics

Overall Rating
4.8 / 5.0
Ease of UseUnknown
Free TrialUnknown

Company Information

DeveloperReturnado
Social Media Profiles

About Returnado

Returnado is a company specializing in facilitating efficient return management processes for e-commerce businesses. They offer innovative solutions designed to streamline the returns experience for both retailers and their customers. Returnado's platform helps retailers optimize their reverse logistics, reduce return-related costs, and improve customer satisfaction by providing seamless and straightforward return processes. Their services can be tailored to fit the unique needs of various retailers, enhancing operational efficiency and sustainability.

Returnado Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
  • Instant Refund

Eligibility Rules

  • Return Window
  • Eligibility Rules
  • Bundle & Partial Returns
  • Blocklist
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types

Return Fraud Management

  • Fraud Detection

Third-Party Integrations

  • Carriers Integration
  • eCommerce Platforms
  • Custom eCommerce Platform
  • Tech Partners & Solutions
  • 3PLs & Warehouses
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR