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QTrak Overview

QTrak turns virtually any Apple or Android mobile device such as an iPhone, Samsung Galaxy, iPad, LG Tablets, iPad Mini or iPod Touch into a high-speed scanner and transfers package tracking information to our secure cloud database in real time via your wireless or cellular connection. It even stores a digital copy of the receiver’s signature for guaranteed verification.

Key Metrics

Overall Rating
4.3 / 5.0Based on 53 reviews
Ease of UseUnknown
Free TrialUnknown

Company Information

DeveloperQTrak
Founded2012
HeadquartersPhiladelphia , PA
Social Media Profiles

About QTrak

QTrak is a comprehensive solution for managing packages and assets that leverages the convenience and mobility of smartphones and tablets to streamline delivery and tracking processes. The system is primarily designed for environments such as mailrooms, residential properties, educational campuses, and corporate facilities where managing a vast number of inbound and outbound items efficiently is crucial.Utilizing a simple, secure, cloud-based interface, QTrak can significantly reduce the time and effort required for logging, tracking, and distributing packages. Its user-friendly app can scan barcodes and capture signatures to provide real-time tracking updates and proof of delivery, which enhances accountability and minimizes the risk of lost packages.By converting a smartphone or tablet into a complete scan and tracking device, QTrak eliminates the need for expensive, standalone hardware setups and offers a cost-effective, scalable solution suitable for operations of varying sizes and scopes.

QTrak Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support