OPAL
OPAL Overview
Global eCommerce Drop Shipping Runs on OPAL’s Supply Chain Cloud Platform. OPAL provides you with an innovative 4-in-1 software solution to simplify your EDI, order management, warehouse management, and shipping processes into one platform. This reduces the cost of multiple software packages needed for your order processing and fulfillment needs and drives labor costs down to fulfill additional orders immediately without the hassle of hiring and training new staff. If your eCommerce business is handling 50+ orders a day, selling to multiple sales channels such as Amazon, Target, Home Depot, Walmart, Wayfair, eCommerce, etc., then you are ready to simplify with OPAL. One comprehensive software solution also strengthens your relationships with your sales channels by building trust through consistency. OPAL requires no downtime for setup, syncs to all accounting and ERP systems without customization, and optimizes quick delivery to customers while managing compliant retailer transactions, real-time inventory, and shipping documents.
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OPAL Features
All-in-one Shipment Tracking
- Auto Sync Shipments
- Sync Shipments from Multiple Platforms
- Sync Shipments from Multiple Stores
- CSV Import & Export
- Tracking API
- Carrier Integrations
- Carrier Auto-Detection
- Standardized Order Statuses
- Shipment List
- Search & filter shipments
- Detailed Shipment Information
- Add notes/comment to shipments
- Custom Order Status
- Send notification
- Estimated Delivery Date
- Hide order status
- Tracking SDK
- Tracking Webhook
Branded Tracking Page
- Shipment Lookup
- Track Button
- Estimated Delivery Date
- Customize Tracking Detail
- Localization
- Customized localization
- Support Languages
- Themes
- Look and feel Customization
- Product Recommendations
- SEO Friendly
- Custom Domain
- Multiple Tracking Pages
- Tracking Page in Shopify store
- Shipment Reviews
- Analytics Integration
Shipping Notifications
- Notification Types
- Notification Trigger
- Advanced Notification Rules
- Pre-Built Email Templates
- Email Localization
- Personalized Email
- Visualized Email Editor
- HTML Email Editor
- Built-in Email Sender
- Customized Email Sender
- Built-in SMS Sender
- Dedicated SMS Sender
- Built-in SMS Templates
- Customized SMS Templates
Analytics
- Shipment Report
- Order to delivery time report
- On-Time Shipments Report
- Transit Times Report
- Exceptions Report
- Tracking Page Report
- Product Recommendation Report
- Notification Report
- Shipment Review Report
- Export Report
- Email Report
- Returns Analytics
Collaboration
- Multiple seats
- Predefined roles
- Customized roles and permission
- SSO integration
- 2FA Login
- Multiple organizations
- Sub-organizations
Data Security
- SOC 2 compliance
- ISO 27001 certification
- GDPR Compliance
- CCPA Compliance
- HIPPA
Third-Party Integrations
- E-Commerce Platform Integration
- Shopify
- WooCommerce
- Shopify Flow Integration
- Website Builder Integration & E-Commerce Platform
- Email Marketing App Integration
- Review App Integration
- Live Chat App Integration
- Loyalty App Integration
- Product Sourcing Integration
- Notification Integration
- Translation Integration
- Payments Integration
- Other Integration
Customer Support
- Remove the "Powered by" Message
- Help Center
- 24/7 Live Chat Support
- Call support
- 24/7 Email Support