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North Bay Distribution Inc. Overview

Founded in 1970, NBD has evolved from servicing a single customer to becoming a leader in national retail and wholesale brand fulfillment. Now, over 40 years later, NBD continues to leverage deep industry knowledge and technological advancements to offer unmatched 3PL services. With a steadfast commitment to excellence and continuous improvement, NBD has become synonymous with dependable and flexible fulfillment solutions, making it the ideal partner for businesses aiming for greater success. At the core of NBD's operations is a profound partner-centric philosophy. This approach has cultivated a long-standing trust and integrity among clients, backed by a record of 99% inventory accuracy, 99.98% order accuracy, and 99.8% of orders shipped on time. Furthermore, NBD has achieved a significant reduction in Total Landed Cost by 29.5%, showcasing their efficiency and expertise in reducing overhead costs for their partners. NBD is not just another logistics provider; it is an employee-owned enterprise where every team member is vested in the client's success. This unique structure fosters a shared commitment to outstanding fulfillment services that exceed typical industry expectations. NBD’s culture is heavily focused on innovation and integrity, consistently integrating cutting-edge solutions like advanced robotics and Warehouse Management Systems to streamline operations and reduce costs. This forward-thinking approach ensures that NBD stays ahead of the curve in a rapidly evolving industry, ready to adapt to new challenges such as FBA, FBM, DTC, and social commerce logistics needs.

Languages Supported

EnglishSpanish

Company Information

DeveloperNorth Bay Distribution
Founded1980
HeadquartersVacaville, US
Social Media Profiles

About North Bay Distribution

North Bay Distribution is a third-party logistics (3PL) provider specializing in comprehensive warehousing and distribution solutions. The company offers a range of services, including storage, inventory management, and order fulfillment, tailored to meet the needs of various businesses. They focus on efficient and reliable service to optimize supply chain operations for their clients. With a commitment to customer satisfaction, North Bay Distribution implements advanced technology systems to ensure seamless logistics management.

North Bay Distribution Inc. Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support