Narvar

Narvar Overview

Narvar, the leader and category creator in post-purchase, powers the bottom-lines of 1,300 top global brands like Sephora, L'Oreal, Levi's, and GAP by retaining revenue through returns and exchanges, reducing operational costs up to 50% throughout the order and fulfillment journey with post-purchase communication and shipment-network visibility. and increasing customer lifetime value through personalized order tracking.

Narvar Pricing

price tier 1Custom

Note: Pricing information is subject to change. Please visit the official Narvar website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

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Narvar Features

All-in-one Shipment Tracking

Auto Sync Shipments
Sync Shipments from Multiple Platforms
Sync Shipments from Multiple Stores
CSV Import & Export
Tracking API
Carrier Integrations
300+
Carrier Auto-Detection
Standardized Order Statuses
Shipment List
Search & filter shipments
Detailed Shipment Information
Add notes/comment to shipments
Custom Order Status
Send notification
Estimated Delivery Date
Hide order status
Tracking SDK
Tracking Webhook

Branded Tracking Page

Shipment Lookup
Track Button
Estimated Delivery Date
Customize Tracking Detail
Localization
Customized localization
Support Languages
34
Themes
2
Look and feel Customization
Narvar's software
Product Recommendations
SEO Friendly
Custom Domain
Multiple Tracking Pages
Tracking Page in Shopify store
Shipment Reviews
Analytics Integration

Shipping Notifications

Notification Types
Email, SMS, WhatsApp and Line
Notification Trigger
Order Confirmation Standard, Just Shipped, Shipment Confirmation/On Its Way, Carrier Delay, Customs Delay Standard, Delivery Anticipation Standard, Out for Delivery, Delivered, Delivered To Other Recipient, Missed Delivery, Returns Initiated, Returns On Its Way, Return Cancellation, Return Delivered
Advanced Notification Rules
Pre-Built Email Templates
Email Localization
Personalized Email
Visualized Email Editor
HTML Email Editor
Built-in Email Sender
Customized Email Sender
Built-in SMS Sender
Dedicated SMS Sender
Built-in SMS Templates
Customized SMS Templates

Analytics

Shipment Report
Order to delivery time report
On-Time Shipments Report
Transit Times Report
Exceptions Report
Tracking Page Report
Product Recommendation Report
Notification Report
Shipment Review Report
Export Report
Email Report
Returns Analytics

Collaboration

Multiple seats
Predefined roles
Customized roles and permission
SSO integration
2FA Login
Multiple organizations
Sub-organizations

Data Security

SOC 2 compliance
ISO 27001 certification
GDPR Compliance
CCPA Compliance
HIPPA

Third-Party Integrations

E-Commerce Platform Integration
50+ (Miva, Chord), focused on enterprise ecommerce software
Shopify
WooCommerce
Shopify Flow Integration
Website Builder Integration & E-Commerce Platform
Magento, Salesforce Service Cloud, BigCommerce, SAP Hybris
Email Marketing App Integration
Klaviyo, Recharge, vibes, Bazaarvoice, Attentive Mobile
Review App Integration
Live Chat App Integration
Zendesk, Gorgias
Loyalty App Integration
Product Sourcing Integration
Notification Integration
Translation Integration
Payments Integration
Other Integration

Customer Support

Remove the "Powered by" Message
Help Center
24/7 Live Chat Support
Call support
24/7 Email Support

Total Narvar's Customer by Industry

Following chart is the top 10 industries among Narvar's customer, the top 3 are:

Apparel: about 47.76% of Narvar's customers are Apparel stores.
Home & Garden: about 13.06% of Narvar's customers are Home & Garden stores.
Beauty & Fitness: about 11.43% of Narvar's customers are Beauty & Fitness stores.

Categories	Stores	Percentage
Apparel	117	47.76%
Home & Garden	32	13.06%
Beauty & Fitness	28	11.43%
Sports	21	8.57%
Travel	12	4.90%
People & Society	7	2.86%
Food & Drink	7	2.86%
Pets & Animals	6	2.45%
Health	4	1.63%
Autos & Vehicles	4	1.63%
Others	7	2.86%

Stores using Narvar

There are 464 eCommerce online stores in our database currently using Narvar to grow their business. Read on to discover how these stores are leveraging Narvar to achieve success.

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