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Loop Returns Overview

Loop Returns Pricing

Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom
Note: Pricing information is subject to change. Please visit the official Loop Returns website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

Loop Returns Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
    Shopify/Shopify Plus
  • Instant Exchange
  • Exchange Order Tracking
    Requires 3PL/Integration
  • Incentives
    Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping

Warranty Management

  • Warranty
    Warranty solution not built out yet

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
    Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
    Stackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a Fee
  • Instant Refund

Eligibility Rules

  • Return Window
    Fulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
  • Eligibility Rules
    Limit to One SKU per Request; Customizable Filtering Questions
  • Bundle & Partial Returns
  • Blocklist
    Order Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount Code
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)
    Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types
    Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution Time

Return Fraud Management

  • Fraud Detection
    No mention of fraud detection

Third-Party Integrations

  • Carriers Integration
    9
  • eCommerce Platforms
    Shopify/Shopify Plus
  • Custom eCommerce Platform
  • Tech Partners & Solutions
    31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
  • 3PLs & Warehouses
    ShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR

Total Loop Returns's Customer by Industry

Following chart is the top 10 industries among Loop Returns's customer, the top 3 are:

  1. Apparel: about 61.57% of Loop Returns's customers are Apparel stores.

  2. Sports: about 9.82% of Loop Returns's customers are Sports stores.

  3. Beauty & Fitness: about 6.85% of Loop Returns's customers are Beauty & Fitness stores.

CategoriesStoresPercentage
Apparel1.92K61.57%
Sports3079.82%
Beauty & Fitness2146.85%
Home & Garden2056.56%
Health902.88%
People & Society752.40%
Pets & Animals391.25%
Food & Drink351.12%
Arts & Entertainment351.12%
Autos & Vehicles321.02%
Others1695.41%
ApparelSportsPets & AnimalsTotal Stores 3.13K

Stores using Loop Returns

There are 5247 eCommerce online stores in our database currently using Loop Returns to grow their business. Read on to discover how these stores are leveraging Loop Returns to achieve success.

S
Sol de Janeiro
We've captured the beauty of Brazil in a jar with our award winning skin and body care products. Sol de Janeiro is a celebration of everything unique about you.
K
Kith
Apparel, Footwear, Sneakers, Boots, Shoes, Bags, Accessories, Lifestyle, Men's, Women's, Kid's, Ronnie Fieg, Men's Shoes & Footwear, Men's Accessories, Women's Shoes & Footwear, Women's Clothing, Women's Accessories, Kid's Shoes & Footwear, Kid's Accessories, Kid's Clothing | Kith | Kith Women | Kith Kids | Kith Treats
R
Rothy's
Rothy’s Shoes & Bags: Comfortable, washable, stylish, sustainable. Discover favorites like flats, sneakers, Mary Janes, clogs, totes, handbags & more.
F
Fear of God
Fear of God presents The Eternal Collection
T
Thursday Boot Company
Thursday Boots are built for work & play. With the durability of work boots and sophistication of fashion boots, you'll be ready wherever the day takes you.
O
Our Place
Kitchen essentials from Our Place, we believe in connections made across the kitchen table. Start today with our Heirloom dinnerware. Create traditions with our new ceramic Always Pan, drinking glassses and bowls, it's everything you need to get your family together for a great meal.
P
Petal & Pup USA
Petal & Pup - the ultimate online fashion destination for affordable, on trend, young women's fashion. Shop dresses, jumpsuits and more. Now with Afterpay and Klarna. Sizes 0 - 12. #petalandpup
T
Thrive Causemetics
Thrive Causemetics offers luxury, high-performance vegan cosmetics. With every makeup product purchased, we donate to help communities thrive. Shop now!
A
Atari®
Discover classic consoles and cartridges, modern titles and never-before-seen art and collectibles from Atari.
S
Show Me Your Mumu
Get $10 OFF sitewide + free shipping with Club Mumu or text sign up! Free & easy exchanges. Shop up to 75% off trending sale styles!
J
Jessica Simpson
Welcome to the World of Jessica Simpson
C
Cozy Earth
Cozy Earth offers luxury bedding and loungewear known for its incredible softness and temperature regulation. Browse today. Never worry about sleeping hot again!
F
FIGS Scrubs Official Site
Shop FIGS for comfortable designer scrubs and medical apparel that’s 100% awesome. Tons of colors and fashionable styles. Get ready to love your scrubs!
P
Pura
Get the Pura Smart Home Fragrance Diffuser starting at $49.99. Become a subscriber and save 20% monthly on your home fragrances.
O
OSEA® Malibu
Clean, cruelty-free, vegan skincare & body care made with organic ingredients. Family-owned with a mission to create skincare that respects the natural world.
B
Bombas. Socks, Underwear, T
Bombas is a comfort focused sock and apparel brand with a mission to help those in need. One purchased = one donated, always and forever.
V
Veronica Beard
The dream wardrobe for a layered life. Discover the latest styles in women’s designer clothing from Veronica Beard. Enjoy free ground shipping on all US orders.
M
MOSCOT NYC SINCE 1915
MOSCOT is a NYC Institution renowned worldwide for its iconic eyewear. MOSCOT infuses its downtown aesthetic with over 100 years of eyewear expertise to create timeless eyewear
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