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Loop Returns Overview

Loop Returns Pricing

Starter$29/month
Essential$163/month
Advanced$373/month
EnterpriseCustom
Note: Pricing information is subject to change. Please visit the official Loop Returns website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

Loop Returns Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
    Shopify/Shopify Plus
  • Instant Exchange
  • Exchange Order Tracking
    Requires 3PL/Integration
  • Incentives
    Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping

Warranty Management

  • Warranty
    Warranty solution not built out yet

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
    Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
    Stackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a Fee
  • Instant Refund

Eligibility Rules

  • Return Window
    Fulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
  • Eligibility Rules
    Limit to One SKU per Request; Customizable Filtering Questions
  • Bundle & Partial Returns
  • Blocklist
    Order Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount Code
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)
    Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types
    Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution Time

Return Fraud Management

  • Fraud Detection
    No mention of fraud detection

Third-Party Integrations

  • Carriers Integration
    9
  • eCommerce Platforms
    Shopify/Shopify Plus
  • Custom eCommerce Platform
  • Tech Partners & Solutions
    31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
  • 3PLs & Warehouses
    ShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR

Total Loop Returns's Customer by Industry

Following chart is the top 10 industries among Loop Returns's customer, the top 3 are:

  1. Apparel: about 60.66% of Loop Returns's customers are Apparel stores.

  2. Sports: about 10.03% of Loop Returns's customers are Sports stores.

  3. Beauty & Fitness: about 7.59% of Loop Returns's customers are Beauty & Fitness stores.

CategoriesStoresPercentage
Apparel1.94K60.66%
Sports32010.03%
Beauty & Fitness2427.59%
Home & Garden2146.71%
Health922.88%
People & Society772.41%
Pets & Animals381.19%
Autos & Vehicles351.10%
Food & Drink351.10%
Travel310.97%
Others1715.36%

Stores using Loop Returns

There are 5422 eCommerce online stores in our database currently using Loop Returns to grow their business. Read on to discover how these stores are leveraging Loop Returns to achieve success.

FIGS Scrubs Official Site
Shop FIGS for comfortable designer scrubs and medical apparel that’s 100% awesome. Tons of colors and fashionable styles. Get ready to love your scrubs!
Thursday Boot Company
Thursday Boots are built for work & play. With the durability of work boots and sophistication of fashion boots, you'll be ready wherever the day takes you.
Tarte Cosmetics
#1 concealer brand & home of best-selling Shape Tape™ concealer. Shop our makeup featuring cruelty-free, vegan formulas & clinically proven ingredients.
Black Diamond
Black Diamond Equipment is engineered for the mountains. At Black Diamond, our mission is to make the best gear for climbing, skiing, running, hiking.
Atari®
Discover classic consoles and cartridges, modern titles and never-before-seen art and collectibles from Atari.
Tiny Rituals
Our jewelry isn't just beautiful, it's a stepping stone for those seeking meaning & are inspired by intention. 10% of our profits support children in need.
Fear of God
Fear of God presents Civil Collection
Studs
We offer safe and expert ear-piercing services with needles and a wide assortment of cute, high-quality earrings to create your dream Earscape®.
OSEA® Malibu
Clean, cruelty-free, vegan skincare & body care made with organic ingredients. Family-owned with a mission to create skincare that respects the natural world.
Made In
Made In is delivering Stainless Steel, Non Stick, Carbon Steel, Knives, Plates, and Glasses directly to your door at honest prices. Backed by over 110,000 5-star reviews. Shop Now.
Thrive Causemetics
Thrive Causemetics offers luxury, high-performance vegan cosmetics. With every makeup product purchased, we donate to help communities thrive. Shop now!
Primally Pure
100% natural and toxin-free, Primally Pure skincare products support radiant skin, a healthy body + a happy self.
Cozy Earth
Cozy Earth offers luxury bedding and loungewear known for its incredible softness and temperature regulation. Browse today. Never worry about sleeping hot again!
AKIRA
Shop AKIRA for the best fashion online and in stores. Find the latest trends in sexy dresses, shoes, coats and more. Free Standard US Shipping on Orders +$75.
BOGG BAG
We have created the PERFECT tote for your next adventure. What makes the Bogg Bag unique is its patented design, durability, and it's washable! Unlike other totes, the Bogg Bag won't tip over. The bottom won't leak. And at the end of the day, simply hose off your Bogg Bag put it away for your next adventure!
Petal & Pup USA
Petal & Pup - the ultimate online fashion destination for affordable, on trend, young women's fashion. Shop dresses, jumpsuits and more. Now with Afterpay and Klarna. Sizes 0 - 12. #petalandpup
Beyond Yoga
Beyond Yoga activewear is designed for every woman's body. Women's pants, leggings, tops, bottoms, bras, and more.
Pioneer Electronics
Pioneer Electronics car audio and home theater entertainment products including in-car GPS navigation, Android Auto Enabled Receivers, Apple Car Play enabled Receivers, Pioneer and Elite Receivers, headphones, iphone car stereo, car stereos, bluetooth car stereo, car radio, speakers and Blu-ray/DVD Drives
View all Loop Returns customers