Loop Returns

Returns

Loop Returns Overview

Loop Returns Pricing

Starter$29/month

Essential$163/month

Advanced$373/month

EnterpriseCustom

Note: Pricing information is subject to change. Please visit the official Loop Returns website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

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Loop Returns Features

Returns Management

Admin Portal
Admin portal - Multi-Language Support
Return Request Filtering
RMA CSV Export
Multi-Currency Support
Return request or label expiration
Shopify Resolution Tagging
Edit RMA

Returns Reason

Return Reasons by Group
Return Sub-Reasons
Return Reason Multi-Language Support
Mandatory Comment and Photo Upload

Exchange Management

Exchanges Available Platform
Shopify/Shopify Plus
Instant Exchange
Exchange Order Tracking
Requires 3PL/Integration
Incentives
Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping

Warranty Management

Warranty
Warranty solution not built out yet

Fulfillment

Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control

Return Resolutions

Return Resolution
Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns
Automatic Out-of-Stock Resolutions
Conditional Resolutions
Stackable And/Or Conditions; Stackable Resolutions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason; Charge a Fee
Instant Refund

Eligibility Rules

Return Window
Fulfillment Date; Order Date; Delivery Date; Conditional by Resolution / Product Tag or Type / Event Date
Eligibility Rules
Limit to One SKU per Request; Customizable Filtering Questions
Bundle & Partial Returns
Blocklist
Order Tag; Product Type; Product Tag; Customer Email; Customer Return Count; SKU; Discount Code
Allowlist/Exception List

Return Notifications

Customizable Return Notification Emails
Remove Solution Branding
Multi-Language Emails
Internal Merchant Notifications
Email Types (Returns Status)
Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved

Branded Returns Page

Page Editor
Multi-Language Support
Custom Domain with SSL
Google Analytics Tracking
Embedded Returns
Remove Solution Provider Branding
Support Chat Box

Analytics

Analytics Dashboard
CSV Export/Download
Report Emailing
Analytics Benchmarking
Reports Types
Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Resolution Time

Return Fraud Management

Fraud Detection
No mention of fraud detection

Third-Party Integrations

Carriers Integration
9
eCommerce Platforms
Shopify/Shopify Plus
Custom eCommerce Platform
Tech Partners & Solutions
31 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
3PLs & Warehouses
ShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
Webhook Connection
Returns API

Data Security

SOC2
ISO27001
GDPR

Total Loop Returns's Customer by Industry

Following chart is the top 10 industries among Loop Returns's customer, the top 3 are:

Apparel: about 60.66% of Loop Returns's customers are Apparel stores.
Sports: about 10.03% of Loop Returns's customers are Sports stores.
Beauty & Fitness: about 7.59% of Loop Returns's customers are Beauty & Fitness stores.

Categories	Stores	Percentage
Apparel	1.94K	60.66%
Sports	320	10.03%
Beauty & Fitness	242	7.59%
Home & Garden	214	6.71%
Health	92	2.88%
People & Society	77	2.41%
Pets & Animals	38	1.19%
Autos & Vehicles	35	1.10%
Food & Drink	35	1.10%
Travel	31	0.97%
Others	171	5.36%

Stores using Loop Returns

There are 5422 eCommerce online stores in our database currently using Loop Returns to grow their business. Read on to discover how these stores are leveraging Loop Returns to achieve success.

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