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Hafback Returns Recommerce Overview

Hafback Returns Recommerce helps you manage and sell your returns with an all-in-one solution.

Key Metrics

Overall Rating
4.8 / 5.0
Ease of UseUnknown
Free TrialUnknown

Company Information

DeveloperHafback
Social Media Profiles

About Hafback

Hafback is a dynamic online platform tailored for merchants, designed to facilitate and streamline the way businesses manage their sales and services. The website, https://merchants.hafback.com/, serves as a comprehensive hub for business owners where they can access tools and resources to enhance their online presence, optimize their operations, and increase sales. The platform offers features such as inventory management, sales tracking, customer analytics, and marketing tools, all engineered to support merchants in delivering exceptional service and expanding their market reach. Hafback is ideal for small to medium-sized businesses looking to leverage digital solutions to improve efficiency and customer satisfaction.

Hafback Returns Recommerce Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
  • Instant Refund

Eligibility Rules

  • Return Window
  • Eligibility Rules
  • Bundle & Partial Returns
  • Blocklist
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types

Return Fraud Management

  • Fraud Detection

Third-Party Integrations

  • Carriers Integration
  • eCommerce Platforms
  • Custom eCommerce Platform
  • Tech Partners & Solutions
  • 3PLs & Warehouses
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR