Skip to main content
top banner main image
Start for free. Then get your first month for just $1 on select plans.
Start for free

GFS Global Returns Pro Overview

Established in 2001, GFS is one of the largest providers of flexible and affordable global delivery services and solutions. Simply put, we can take care of all your delivery and returns, from checkout to doorstep – anywhere in the world.

Company Information

DeveloperGlobal Freight Solutions Ltd
Founded2001
HeadquartersHorsham, West Sussex
Social Media Profiles

About Global Freight Solutions Ltd

Global Freight Solutions Ltd (GFS) is a service provider of multi-carrier delivery solutions for businesses of all sizes. Specializing in eCommerce and logistics, GFS offers a comprehensive suite of services designed to streamline the shipping process, improve delivery performance, and enhance customer satisfaction. Their platform integrates with a wide range of carriers, allowing businesses to manage, optimize, and track their shipments effectively. Additionally, GFS provides analytics, customer support, and tailored solutions to address the unique challenges of modern freight needs.

GFS Global Returns Pro Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
  • Instant Refund

Eligibility Rules

  • Return Window
  • Eligibility Rules
  • Bundle & Partial Returns
  • Blocklist
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types

Return Fraud Management

  • Fraud Detection

Third-Party Integrations

  • Carriers Integration
  • eCommerce Platforms
  • Custom eCommerce Platform
  • Tech Partners & Solutions
  • 3PLs & Warehouses
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR