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G2 Reverse Logistics Overview

G2RL provides a comprehensive reverse logistics solution that combines analytics and operations to help companies maximize the net recovery on every return.

Key Metrics

Overall Rating
4.0 / 5.0Based on 1 review
Ease of UseUnknown
Free TrialUnknown

Company Information

DeveloperG2 Reverse Logistics
HeadquartersPittsburgh
Social Media Profiles

About G2 Reverse Logistics

G2 Reverse Logistics is a company specializing in reverse logistics solutions, which involves the process of moving goods from their final destination back to the manufacturer or distribution center for the purposes of returns, repairs, refurbishment, or recycling. The company aims to streamline the reverse supply chain to enhance customer satisfaction, reduce costs, and improve efficiency for businesses. Operating with a focus on sustainability, G2 Reverse Logistics implements innovative strategies to manage and optimize the return and recovery of products.

G2 Reverse Logistics Features

Returns Management

  • Admin Portal
  • Admin portal - Multi-Language Support
  • Return Request Filtering
  • RMA CSV Export
  • Multi-Currency Support
  • Return request or label expiration
  • Shopify Resolution Tagging
  • Edit RMA

Returns Reason

  • Return Reasons by Group
  • Return Sub-Reasons
  • Return Reason Multi-Language Support
  • Mandatory Comment and Photo Upload

Exchange Management

  • Exchanges Available Platform
  • Instant Exchange
  • Exchange Order Tracking
  • Incentives

Warranty Management

  • Warranty

Fulfillment

  • Auto-Create New Shopify Order
  • Inventory Data Sync
  • Minimum Inventory Threshold
  • Fulfillment Hold/Control

Return Resolutions

  • Return Resolution
  • Automatic Out-of-Stock Resolutions
  • Conditional Resolutions
  • Instant Refund

Eligibility Rules

  • Return Window
  • Eligibility Rules
  • Bundle & Partial Returns
  • Blocklist
  • Allowlist/Exception List

Return Notifications

  • Customizable Return Notification Emails
  • Remove Solution Branding
  • Multi-Language Emails
  • Internal Merchant Notifications
  • Email Types (Returns Status)

Branded Returns Page

  • Page Editor
  • Multi-Language Support
  • Custom Domain with SSL
  • Google Analytics Tracking
  • Embedded Returns
  • Remove Solution Provider Branding
  • Support Chat Box

Analytics

  • Analytics Dashboard
  • CSV Export/Download
  • Report Emailing
  • Analytics Benchmarking
  • Reports Types

Return Fraud Management

  • Fraud Detection

Third-Party Integrations

  • Carriers Integration
  • eCommerce Platforms
  • Custom eCommerce Platform
  • Tech Partners & Solutions
  • 3PLs & Warehouses
  • Webhook Connection
  • Returns API

Data Security

  • SOC2
  • ISO27001
  • GDPR