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eTower Overview

Launched in 2014, eTower aims to facilitate efficient collaboration and data sharing across all segments in the cross-border eCommerce logistics service chain. eTower has done platform level integration with hundreds of National postal agencies, courier companies, freight forwarders, local/overseas warehouses, customs brokers, and eCommerce ERP systems. eTower has also integrated with thousands of cross-border eCommerce sellers, independent eCommerce websites operators, along with eCommerce platforms including eBay, Wish, AliExpress, Shopify and Amazon. The platform houses five national postal customers' cross- border parcel delivery businesses, namely PostNL, Post Nord, Canadian Post. Japan Post and Australia Post, along with cross-border eCommerce logistics service giants, UBI Smart Parcel and Crane Worldwide Logistics, etc.

Languages Supported

EnglishChinese (Simplified)

Company Information

DeveloperWallTech
Founded2011
HeadquartersShanghai, CN
Social Media Profiles

About WallTech

WallTech, found online at https://www.etowertech.com, specializes in providing cutting-edge technological solutions and services. This innovative company is dedicated to offering a wide range of IT and technology support, including but not limited to, cybersecurity measures, cloud computing services, and infrastructure management. With a focus on fostering efficiency and enhancing business operations, WallTech caters to various sectors, ensuring tailored solutions that meet specific industry needs. The company prides itself on its commitment to reliability, customer satisfaction, and staying at the forefront of technological advancements to help businesses of all sizes optimize their digital transformations.

eTower Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support