Eden

Parcel Tracking

Eden Overview

Eden is a comprehensive SaaS platform built to help Workplace, People Operations, and IT teams work wonders. Eden offers user-friendly workplace experience tools designed with the employee experience and new world of work in mind.

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Eden Features

All-in-one Shipment Tracking

Auto Sync Shipments
Sync Shipments from Multiple Platforms
Sync Shipments from Multiple Stores
CSV Import & Export
Tracking API
Carrier Integrations
Carrier Auto-Detection
Standardized Order Statuses
Shipment List
Search & filter shipments
Detailed Shipment Information
Add notes/comment to shipments
Custom Order Status
Send notification
Estimated Delivery Date
Hide order status
Tracking SDK
Tracking Webhook

Branded Tracking Page

Shipment Lookup
Track Button
Estimated Delivery Date
Customize Tracking Detail
Localization
Customized localization
Support Languages
Themes
Look and feel Customization
Product Recommendations
SEO Friendly
Custom Domain
Multiple Tracking Pages
Tracking Page in Shopify store
Shipment Reviews
Analytics Integration

Shipping Notifications

Notification Types
Notification Trigger
Advanced Notification Rules
Pre-Built Email Templates
Email Localization
Personalized Email
Visualized Email Editor
HTML Email Editor
Built-in Email Sender
Customized Email Sender
Built-in SMS Sender
Dedicated SMS Sender
Built-in SMS Templates
Customized SMS Templates

Analytics

Shipment Report
Order to delivery time report
On-Time Shipments Report
Transit Times Report
Exceptions Report
Tracking Page Report
Product Recommendation Report
Notification Report
Shipment Review Report
Export Report
Email Report
Returns Analytics

Collaboration

Multiple seats
Predefined roles
Customized roles and permission
SSO integration
2FA Login
Multiple organizations
Sub-organizations

Data Security

SOC 2 compliance
ISO 27001 certification
GDPR Compliance
CCPA Compliance
HIPPA

Third-Party Integrations

E-Commerce Platform Integration
Shopify
WooCommerce
Shopify Flow Integration
Website Builder Integration & E-Commerce Platform
Email Marketing App Integration
Review App Integration
Live Chat App Integration
Loyalty App Integration
Product Sourcing Integration
Notification Integration
Translation Integration
Payments Integration
Other Integration

Customer Support

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Help Center
24/7 Live Chat Support
Call support
24/7 Email Support