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Detrack Overview

Detrack is a delivery management software that is powerful and easy-to-use, and effective for real-time delivery notifications, real-time proof of delivery, and vehicle tracking at an affordable price. Across 45 countries, Detrack has been downloaded over 200,000 times by more than 1,000 companies in completing over 107 million jobs with 450 million PODs and counting! Detrack supports capturing signatures, photos, barcodes, location, arrival time, driver's notes, partial deliveries (items), COD payments & more. 5 Benefits of Detrack: 1. SaaS convenience and affordability With API available for full automation - no data entry is required. Import your jobs with just the click of a button and deploy to your entire fleet quickly! 2. Better cash flow with faster billing Detrack speeds up invoicing, ensuring businesses get paid faster and improving cash flow. 3. Greater control over delivery operations, including electronic Proof-Of-Delivery (POD) Detrack offers real-time visibility into deliveries through digital PODs, enhancing control and accuracy while eliminating manual paperwork. 4. Higher customer satisfaction Faster response time to incidents and reduced customer support calls with our tracking widget that lets customers track deliveries on your website 5. Improved service reliability & accountability Detrack ensures reliable service and accountability through real-time tracking and digital proof-of-delivery, maintaining consistent customer satisfaction. Features of Detrack: - Suitable for any business, in any industry, in any country worldwide - Lightweight and user-friendly - Reliable in areas with poor 3G connection - Versatile usage for delivery, collection, and service jobs (Proof Of Service) - Detrack smart sort for automatic job list sorting based on the driver's location - Comprehensive data capture: name, signature, photos, barcode, location, timestamp, arrival info, driver's notes, and more - Instant communication: call, text, or send pre-delivery text with ETA to recipients - Seamless navigation with GPS guidance directly from the app - Real-time delivery notifications with optional Proof Of Delivery (POD) attachment - Capture non-delivery reasons and display delivery time, instructions, and item details for drivers Over 21 supported languages, including: English, Bahasa Melayu, Bahasa Indonesia, Greek, Spanish, French, Dutch, German, Simplified Chinese, Traditional Chinese, Japanese, Thai, Vietnamese, Burmese and more! Many of our users are small and medium enterprises (SMEs) based in the US, UK, Australia, South Africa, Dubai, Singapore, Malaysia, Indonesia, Thailand, Nigeria, Canada & more! Our clients include: - Builders First Source (America's largest supplier of building products, components and services) - Cat & The Fiddle (Award-winning gourmet cheesecakes) - Consolidated Reinforcement (Best foundation services in Texas) - Teak & Mahogany (High-quality outdoor and indoor furniture & accessories) - ASV Euro Car Parts (Largest seller of new and used European spare car parts) - Mansco (Specialists in providing production OEM fasteners and hardware for the industry) - SGS Logistics (Key player in permanent metropolitan subcontractor logistics) - PAN Logistics (Worldwide with transport and logistics services provider) " PODs and delivery details can now be retrieved easily at all our locations using the same software. I can't think of a good reason why any company wouldn't try using Detrack for a mobile proof-of-delivery solution." - Dan Bratt, Senior Software Developer | Mansco, USA

Key Metrics

Overall Rating
4.5 / 5.0
Ease of UseUnknown
Free TrialAvailable

Languages Supported

GermanGreekEnglishFrenchIndonesianItalianJapaneseMalayBurmeseDutchSpanishThaiVietnameseChinese (Simplified)Chinese (Traditional)

Company Information

DeveloperDetrack
Founded2013
HeadquartersSingapore, SG
Social Media Profiles

About Detrack

Detrack is a dynamic delivery tracking and management software solution designed to streamline logistics and improve delivery operations for businesses of all sizes. With its user-friendly interface and real-time tracking capabilities, Detrack enables companies to efficiently manage their entire delivery and vehicle fleet. Users can enjoy features such as proof of delivery, vehicle tracking, automated notifications, and detailed analytics. This comprehensive platform aims to enhance the reliability and efficiency of delivery services, ultimately improving customer satisfaction.

Detrack Pricing

Monthly Plan$26.001 Vehicle Per Month
Free TrialFree Trial3 Vehicles Per Month
Annual Plan$312.001 Vehicle Per Year
Note: Pricing information is subject to change. Please visit the official Detrack website for the most current pricing details and terms. Some plans may have additional features or limitations not shown here.

Detrack Features

All-in-one Shipment Tracking

  • Auto Sync Shipments
  • Sync Shipments from Multiple Platforms
  • Sync Shipments from Multiple Stores
  • CSV Import & Export
  • Tracking API
  • Carrier Integrations
  • Carrier Auto-Detection
  • Standardized Order Statuses
  • Shipment List
  • Search & filter shipments
  • Detailed Shipment Information
  • Add notes/comment to shipments
  • Custom Order Status
  • Send notification
  • Estimated Delivery Date
  • Hide order status
  • Tracking SDK
  • Tracking Webhook

Branded Tracking Page

  • Shipment Lookup
  • Track Button
  • Estimated Delivery Date
  • Customize Tracking Detail
  • Localization
  • Customized localization
  • Support Languages
  • Themes
  • Look and feel Customization
  • Product Recommendations
  • SEO Friendly
  • Custom Domain
  • Multiple Tracking Pages
  • Tracking Page in Shopify store
  • Shipment Reviews
  • Analytics Integration

Shipping Notifications

  • Notification Types
  • Notification Trigger
  • Advanced Notification Rules
  • Pre-Built Email Templates
  • Email Localization
  • Personalized Email
  • Visualized Email Editor
  • HTML Email Editor
  • Built-in Email Sender
  • Customized Email Sender
  • Built-in SMS Sender
  • Dedicated SMS Sender
  • Built-in SMS Templates
  • Customized SMS Templates

Analytics

  • Shipment Report
  • Order to delivery time report
  • On-Time Shipments Report
  • Transit Times Report
  • Exceptions Report
  • Tracking Page Report
  • Product Recommendation Report
  • Notification Report
  • Shipment Review Report
  • Export Report
  • Email Report
  • Returns Analytics

Collaboration

  • Multiple seats
  • Predefined roles
  • Customized roles and permission
  • SSO integration
  • 2FA Login
  • Multiple organizations
  • Sub-organizations

Data Security

  • SOC 2 compliance
  • ISO 27001 certification
  • GDPR Compliance
  • CCPA Compliance
  • HIPPA

Third-Party Integrations

  • E-Commerce Platform Integration
  • Shopify
  • WooCommerce
  • Shopify Flow Integration
  • Website Builder Integration & E-Commerce Platform
  • Email Marketing App Integration
  • Review App Integration
  • Live Chat App Integration
  • Loyalty App Integration
  • Product Sourcing Integration
  • Notification Integration
  • Translation Integration
  • Payments Integration
  • Other Integration

Customer Support

  • Remove the "Powered by" Message
  • Help Center
  • 24/7 Live Chat Support
  • Call support
  • 24/7 Email Support