Continuum B2B Returns
Continuum B2B Returns Overview
Continuum is the first B2B Returns Management platform built for Distribution and Manufacturing organizations. Multi-party reverse logistics make the processing of B2B returns a tricky problem to solve. Continuum is ERP agnostic to replace the need of manual processing and workflow management across the supply chain.
Key Metrics
Company Information
About GoContinuum.ai
GoContinuumai is a company dedicated to harnessing the power of artificial intelligence to solve complex business problems through innovative, data-driven solutions. Their services focus on leveraging cutting-edge AI technologies that can enhance efficiency, predict trends, and drive organizational transformation. The combination of their expertise in machine learning, natural language processing, and predictive analytics enables them to serve a variety of industries including finance, healthcare, retail, and more.
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Continuum B2B Returns Features
Returns Management
- Admin Portal
- Admin portal - Multi-Language Support
- Return Request Filtering
- RMA CSV Export
- Multi-Currency Support
- Return request or label expiration
- Shopify Resolution Tagging
- Edit RMA
Returns Reason
- Return Reasons by Group
- Return Sub-Reasons
- Return Reason Multi-Language Support
- Mandatory Comment and Photo Upload
Exchange Management
- Exchanges Available Platform
- Instant Exchange
- Exchange Order Tracking
- Incentives
Warranty Management
- Warranty
Fulfillment
- Auto-Create New Shopify Order
- Inventory Data Sync
- Minimum Inventory Threshold
- Fulfillment Hold/Control
Return Resolutions
- Return Resolution
- Automatic Out-of-Stock Resolutions
- Conditional Resolutions
- Instant Refund
Eligibility Rules
- Return Window
- Eligibility Rules
- Bundle & Partial Returns
- Blocklist
- Allowlist/Exception List
Return Notifications
- Customizable Return Notification Emails
- Remove Solution Branding
- Multi-Language Emails
- Internal Merchant Notifications
- Email Types (Returns Status)
Branded Returns Page
- Page Editor
- Multi-Language Support
- Custom Domain with SSL
- Google Analytics Tracking
- Embedded Returns
- Remove Solution Provider Branding
- Support Chat Box
Analytics
- Analytics Dashboard
- CSV Export/Download
- Report Emailing
- Analytics Benchmarking
- Reports Types
Return Fraud Management
- Fraud Detection
Third-Party Integrations
- Carriers Integration
- eCommerce Platforms
- Custom eCommerce Platform
- Tech Partners & Solutions
- 3PLs & Warehouses
- Webhook Connection
- Returns API
Data Security
- SOC2
- ISO27001
- GDPR