ZigZag vs. AfterShip Returns
Take a look at this side-by-side comparison of ZigZag and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ZigZag
0%
AfterShip Returns
100%
Returns Management
ZigZag
0%
AfterShip Returns
87%
Exchange Management
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ZigZag
AfterShip Returns
Warranty
Data Security
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ZigZag and AfterShip Returns Customers
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You can subscribe to receive the data updates.HexClad CookwareShopify
ShokzShopify
FellowShopify
Features Comparison
Side-by-Side comparison of features between ZigZag and AfterShip Returns.
ZigZag
AfterShip Returns
Returns Management
- Admin PortalZigZagAfterShip Returns
- Admin portal - Multi-Language SupportZigZagAfterShip Returns
- Return Request FilteringZigZagAfterShip Returns
- RMA CSV ExportZigZagAfterShip Returns
- Multi-Currency SupportZigZagAfterShip Returns
- Return request or label expirationZigZagAfterShip Returns
- Shopify Resolution TaggingZigZagAfterShip Returns
- Edit RMAZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupZigZagAfterShip Returns
- Return Sub-ReasonsZigZagAfterShip Returns
- Return Reason Multi-Language SupportZigZagAfterShip Returns
- Mandatory Comment and Photo UploadZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeZigZagAfterShip Returns
- Exchange Order TrackingZigZagAfterShip Returns
- IncentivesZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderZigZagAfterShip Returns
- Inventory Data SyncZigZagAfterShip Returns
- Minimum Inventory ThresholdZigZagAfterShip Returns
- Fulfillment Hold/ControlZigZagAfterShip Returns
Return Resolutions
- Return ResolutionZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsZigZagAfterShip Returns
- Conditional ResolutionsZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundZigZagAfterShip Returns
Eligibility Rules
- Return WindowZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsZigZagAfterShip Returns
- BlocklistZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsZigZagAfterShip Returns
- Remove Solution BrandingZigZagAfterShip Returns
- Multi-Language EmailsZigZagAfterShip Returns
- Internal Merchant NotificationsZigZagAfterShip Returns
- Email Types (Returns Status)ZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorZigZagAfterShip Returns
- Multi-Language SupportZigZagAfterShip Returns
- Custom Domain with SSLZigZagAfterShip Returns
- Google Analytics TrackingZigZagAfterShip Returns
- Embedded ReturnsZigZagAfterShip Returns
- Remove Solution Provider BrandingZigZagAfterShip Returns
- Support Chat BoxZigZagAfterShip Returns
Analytics
- Analytics DashboardZigZagAfterShip Returns
- CSV Export/DownloadZigZagAfterShip Returns
- Report EmailingZigZagAfterShip Returns
- Analytics BenchmarkingZigZagAfterShip Returns
- Reports TypesZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationZigZagAfterShip Returns39
- eCommerce PlatformsZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformZigZagAfterShip Returns
- Tech Partners & SolutionsZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionZigZagAfterShip Returns
- Returns APIZigZagAfterShip Returns
Data Security
- SOC2ZigZagAfterShip Returns
- ISO27001ZigZagAfterShip Returns
- GDPRZigZagAfterShip Returns
Pricing Comparison
ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year