WeSupply Returns vs. ZigZag
Take a look at this side-by-side comparison of WeSupply Returns, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
WeSupply Returns
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
WeSupply Returns
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
WeSupply Returns
50%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
WeSupply Returns
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
WeSupply Returns
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
WeSupply Returns
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
WeSupply Returns
Warranty
ZigZag
AfterShip Returns
Warranty
Data Security
WeSupply Returns
SOC2
GDPR
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
WeSupply Returns
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
Customers using AfterShip Returns say
Responsive Customer Support
AfterShip Returns
5.0
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"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
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"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
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"* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page.
* It can be integrated with all the Major Dropshipping networks
*Great customer support there customer support is really fast just few clicks away.
* Easy to use new will not face major problems all the CTA buttons are navigated well.
* Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
WeSupply Returns, ZigZag, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among WeSupply, ZigZag, and AfterShip Returns.
WeSupply
ZigZag
AfterShip Returns
Returns Management
- Admin PortalWeSupplyZigZagAfterShip Returns
- Admin portal - Multi-Language SupportWeSupplyZigZagAfterShip Returns
- Return Request FilteringWeSupplyZigZagAfterShip Returns
- RMA CSV ExportWeSupplyZigZagAfterShip Returns
- Multi-Currency SupportWeSupplyZigZagAfterShip Returns
- Return request or label expirationWeSupplyZigZagAfterShip Returns
- Shopify Resolution TaggingWeSupplyZigZagAfterShip Returns
- Edit RMAWeSupplyZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupWeSupplyZigZagAfterShip Returns
- Return Sub-ReasonsWeSupplyZigZagAfterShip Returns
- Return Reason Multi-Language SupportWeSupplyZigZagAfterShip Returns
- Mandatory Comment and Photo UploadWeSupplyZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformWeSupplyZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeWeSupplyZigZagAfterShip Returns
- Exchange Order TrackingWeSupplyZigZagAfterShip Returns
- IncentivesWeSupplyInstant store credit; Coupon code; Gift cardZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyWeSupplyZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderWeSupplyZigZagAfterShip Returns
- Inventory Data SyncWeSupplyZigZagAfterShip Returns
- Minimum Inventory ThresholdWeSupplyZigZagAfterShip Returns
- Fulfillment Hold/ControlWeSupplyZigZagAfterShip Returns
Return Resolutions
- Return ResolutionWeSupplyZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsWeSupplyZigZagAfterShip Returns
- Conditional ResolutionsWeSupplyZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundWeSupplyZigZagAfterShip Returns
Eligibility Rules
- Return WindowWeSupplyZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesWeSupplyZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsWeSupplyZigZagAfterShip Returns
- BlocklistWeSupplyCustomer;ZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListWeSupplyZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsWeSupplyZigZagAfterShip Returns
- Remove Solution BrandingWeSupplyZigZagAfterShip Returns
- Multi-Language EmailsWeSupplyZigZagAfterShip Returns
- Internal Merchant NotificationsWeSupplyZigZagAfterShip Returns
- Email Types (Returns Status)WeSupplyZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorWeSupplyZigZagAfterShip Returns
- Multi-Language SupportWeSupplyZigZagAfterShip Returns
- Custom Domain with SSLWeSupplyZigZagAfterShip Returns
- Google Analytics TrackingWeSupplyZigZagAfterShip Returns
- Embedded ReturnsWeSupplyZigZagAfterShip Returns
- Remove Solution Provider BrandingWeSupplyZigZagAfterShip Returns
- Support Chat BoxWeSupplyZigZagAfterShip Returns
Analytics
- Analytics DashboardWeSupplyZigZagAfterShip Returns
- CSV Export/DownloadWeSupplyZigZagAfterShip Returns
- Report EmailingWeSupplyZigZagAfterShip Returns
- Analytics BenchmarkingWeSupplyZigZagAfterShip Returns
- Reports TypesWeSupplyZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionWeSupplyBlock list customer group enabled; Automatically detect return policy abusers; Easily configure the how to detect abusers and what the outcome will be; Avoid refunds on non-returnable itemsZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationWeSupply1000+ (including tracking)ZigZagAfterShip Returns39
- eCommerce PlatformsWeSupplyZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformWeSupplyZigZagAfterShip Returns
- Tech Partners & SolutionsWeSupplyZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesWeSupplyZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionWeSupplyZigZagAfterShip Returns
- Returns APIWeSupplyZigZagAfterShip Returns
Data Security
- SOC2WeSupplyZigZagAfterShip Returns
- ISO27001WeSupplyZigZagAfterShip Returns
- GDPRWeSupplyZigZagAfterShip Returns
Pricing Comparison
WeSupply Pricing
Growth$40/month100 returns per month
Advanced$100/month200 returns per month
Enterprise$800/month1000 returns per month
ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year