WeSupply Returns vs. ShippyPro
Take a look at this side-by-side comparison of WeSupply Returns, ShippyPro, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
WeSupply Returns
0%
ShippyPro
0%
AfterShip Returns
100%
Returns Management
WeSupply Returns
0%
ShippyPro
0%
AfterShip Returns
87%
Exchange Management
WeSupply Returns
50%
ShippyPro
0%
AfterShip Returns
100%
Return Resolutions
WeSupply Returns
0%
ShippyPro
0%
AfterShip Returns
75%
eCommerce Platforms
WeSupply Returns
ShippyPro
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
WeSupply Returns
ShippyPro
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
WeSupply Returns
Warranty
ShippyPro
AfterShip Returns
Warranty
Data Security
WeSupply Returns
SOC2
GDPR
ShippyPro
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
WeSupply Returns
ShippyPro
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among WeSupply, ShippyPro, and AfterShip Returns.
WeSupply
ShippyPro
AfterShip Returns
Returns Management
- Admin PortalWeSupplyShippyProAfterShip Returns
- Admin portal - Multi-Language SupportWeSupplyShippyProAfterShip Returns
- Return Request FilteringWeSupplyShippyProAfterShip Returns
- RMA CSV ExportWeSupplyShippyProAfterShip Returns
- Multi-Currency SupportWeSupplyShippyProAfterShip Returns
- Return request or label expirationWeSupplyShippyProAfterShip Returns
- Shopify Resolution TaggingWeSupplyShippyProAfterShip Returns
- Edit RMAWeSupplyShippyProAfterShip Returns
Returns Reason
- Return Reasons by GroupWeSupplyShippyProAfterShip Returns
- Return Sub-ReasonsWeSupplyShippyProAfterShip Returns
- Return Reason Multi-Language SupportWeSupplyShippyProAfterShip Returns
- Mandatory Comment and Photo UploadWeSupplyShippyProAfterShip Returns
Exchange Management
- Exchanges Available PlatformWeSupplyShippyProAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeWeSupplyShippyProAfterShip Returns
- Exchange Order TrackingWeSupplyShippyProAfterShip Returns
- IncentivesWeSupplyInstant store credit; Coupon code; Gift cardShippyProAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyWeSupplyShippyProAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderWeSupplyShippyProAfterShip Returns
- Inventory Data SyncWeSupplyShippyProAfterShip Returns
- Minimum Inventory ThresholdWeSupplyShippyProAfterShip Returns
- Fulfillment Hold/ControlWeSupplyShippyProAfterShip Returns
Return Resolutions
- Return ResolutionWeSupplyShippyProAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsWeSupplyShippyProAfterShip Returns
- Conditional ResolutionsWeSupplyShippyProAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundWeSupplyShippyProAfterShip Returns
Eligibility Rules
- Return WindowWeSupplyShippyProAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesWeSupplyShippyProAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsWeSupplyShippyProAfterShip Returns
- BlocklistWeSupplyCustomer;ShippyProAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListWeSupplyShippyProAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsWeSupplyShippyProAfterShip Returns
- Remove Solution BrandingWeSupplyShippyProAfterShip Returns
- Multi-Language EmailsWeSupplyShippyProAfterShip Returns
- Internal Merchant NotificationsWeSupplyShippyProAfterShip Returns
- Email Types (Returns Status)WeSupplyShippyProAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorWeSupplyShippyProAfterShip Returns
- Multi-Language SupportWeSupplyShippyProAfterShip Returns
- Custom Domain with SSLWeSupplyShippyProAfterShip Returns
- Google Analytics TrackingWeSupplyShippyProAfterShip Returns
- Embedded ReturnsWeSupplyShippyProAfterShip Returns
- Remove Solution Provider BrandingWeSupplyShippyProAfterShip Returns
- Support Chat BoxWeSupplyShippyProAfterShip Returns
Analytics
- Analytics DashboardWeSupplyShippyProAfterShip Returns
- CSV Export/DownloadWeSupplyShippyProAfterShip Returns
- Report EmailingWeSupplyShippyProAfterShip Returns
- Analytics BenchmarkingWeSupplyShippyProAfterShip Returns
- Reports TypesWeSupplyShippyProAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionWeSupplyBlock list customer group enabled; Automatically detect return policy abusers; Easily configure the how to detect abusers and what the outcome will be; Avoid refunds on non-returnable itemsShippyProAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationWeSupply1000+ (including tracking)ShippyProAfterShip Returns39
- eCommerce PlatformsWeSupplyShippyProAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformWeSupplyShippyProAfterShip Returns
- Tech Partners & SolutionsWeSupplyShippyProAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesWeSupplyShippyProAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionWeSupplyShippyProAfterShip Returns
- Returns APIWeSupplyShippyProAfterShip Returns
Data Security
- SOC2WeSupplyShippyProAfterShip Returns
- ISO27001WeSupplyShippyProAfterShip Returns
- GDPRWeSupplyShippyProAfterShip Returns
Pricing Comparison
WeSupply Pricing
Growth$40/month100 returns per month
Advanced$100/month200 returns per month
Enterprise$800/month1000 returns per month
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year