WeSupply Returns vs. AfterShip Returns
Take a look at this side-by-side comparison of WeSupply Returns and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
WeSupply Returns
0%
AfterShip Returns
100%
Returns Management
WeSupply Returns
0%
AfterShip Returns
87%
Exchange Management
WeSupply Returns
50%
AfterShip Returns
100%
Return Resolutions
WeSupply Returns
0%
AfterShip Returns
75%
eCommerce Platforms
WeSupply Returns
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
WeSupply Returns
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
WeSupply Returns
Warranty
AfterShip Returns
Warranty
Data Security
WeSupply Returns
SOC2
GDPR
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
WeSupply Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
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Features Comparison
Side-by-Side comparison of features between WeSupply and AfterShip Returns.
WeSupply
AfterShip Returns
Returns Management
- Admin PortalWeSupplyAfterShip Returns
- Admin portal - Multi-Language SupportWeSupplyAfterShip Returns
- Return Request FilteringWeSupplyAfterShip Returns
- RMA CSV ExportWeSupplyAfterShip Returns
- Multi-Currency SupportWeSupplyAfterShip Returns
- Return request or label expirationWeSupplyAfterShip Returns
- Shopify Resolution TaggingWeSupplyAfterShip Returns
- Edit RMAWeSupplyAfterShip Returns
Returns Reason
- Return Reasons by GroupWeSupplyAfterShip Returns
- Return Sub-ReasonsWeSupplyAfterShip Returns
- Return Reason Multi-Language SupportWeSupplyAfterShip Returns
- Mandatory Comment and Photo UploadWeSupplyAfterShip Returns
Exchange Management
- Exchanges Available PlatformWeSupplyAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeWeSupplyAfterShip Returns
- Exchange Order TrackingWeSupplyAfterShip Returns
- IncentivesWeSupplyInstant store credit; Coupon code; Gift cardAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyWeSupplyAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderWeSupplyAfterShip Returns
- Inventory Data SyncWeSupplyAfterShip Returns
- Minimum Inventory ThresholdWeSupplyAfterShip Returns
- Fulfillment Hold/ControlWeSupplyAfterShip Returns
Return Resolutions
- Return ResolutionWeSupplyAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsWeSupplyAfterShip Returns
- Conditional ResolutionsWeSupplyAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundWeSupplyAfterShip Returns
Eligibility Rules
- Return WindowWeSupplyAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesWeSupplyAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsWeSupplyAfterShip Returns
- BlocklistWeSupplyCustomer;AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListWeSupplyAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsWeSupplyAfterShip Returns
- Remove Solution BrandingWeSupplyAfterShip Returns
- Multi-Language EmailsWeSupplyAfterShip Returns
- Internal Merchant NotificationsWeSupplyAfterShip Returns
- Email Types (Returns Status)WeSupplyAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorWeSupplyAfterShip Returns
- Multi-Language SupportWeSupplyAfterShip Returns
- Custom Domain with SSLWeSupplyAfterShip Returns
- Google Analytics TrackingWeSupplyAfterShip Returns
- Embedded ReturnsWeSupplyAfterShip Returns
- Remove Solution Provider BrandingWeSupplyAfterShip Returns
- Support Chat BoxWeSupplyAfterShip Returns
Analytics
- Analytics DashboardWeSupplyAfterShip Returns
- CSV Export/DownloadWeSupplyAfterShip Returns
- Report EmailingWeSupplyAfterShip Returns
- Analytics BenchmarkingWeSupplyAfterShip Returns
- Reports TypesWeSupplyAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionWeSupplyBlock list customer group enabled; Automatically detect return policy abusers; Easily configure the how to detect abusers and what the outcome will be; Avoid refunds on non-returnable itemsAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationWeSupply1000+ (including tracking)AfterShip Returns39
- eCommerce PlatformsWeSupplyAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformWeSupplyAfterShip Returns
- Tech Partners & SolutionsWeSupplyAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesWeSupplyAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionWeSupplyAfterShip Returns
- Returns APIWeSupplyAfterShip Returns
Data Security
- SOC2WeSupplyAfterShip Returns
- ISO27001WeSupplyAfterShip Returns
- GDPRWeSupplyAfterShip Returns
Pricing Comparison
WeSupply Pricing
Growth$40/month100 returns per month
Advanced$100/month200 returns per month
Enterprise$800/month1000 returns per month
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year