Products
POST-PURCHASE SUITE
Tracking
Shipment tracking software
Returns
Returns management software
AI EDD
AI-powered delivery prediction software
Warranty
Warranty management software
CONNECTOR FOR MARKETPLACES
Feed for TikTok Shop
TikTok Shop management software
Feed for SHEIN Marketplace
SHEIN marketplace management software
Solutions
INDUSTRIES
Branded Retail
Elevate customer loyalty with a streamlined post-purchase experience.
Marketplace
Improve carrier strategy and better manage seller performance.
Logistics & 3PL
Reduce operational costs and elevate trust with your retail partners.
USE CASES
AI email parser
Grow eCommerce business with data insights
AI product discovery
Hyper-personalize shopping experiences
PLATFORMS
Shopify
Retain customers over time with post-purchase engagement on your Shopify store.
Salesforce Commerce Cloud (SFCC)
Seamless Order Tracking in Apple Wallet
Your shoppers can now add order details and view order tracking information in Apple Wallet.
Learn more
Integrations
1,200+ Carriers
FedEx
UPS
DHL
USPS
GLS
All carriers
eCommerce platforms
Salesforce
Magento 2
BigCommerce
Amazon Seller Central
All eCommerce platforms
Technology partners
Klaviyo
Attentive
Gorgias
Yotpo
Shipbob
All technology partners
Returns Data Report
Gain industry approaches to optimize operations, enhance revenue retention, and improve customer experience.
Download for free
Resources
Partners
Developers
Education
Pricing
Take a look at this side-by-side comparison of user.com and Koala.
Koala is an analytical product with CRM features that helps businesses efficiently identify and track prospects, providing valuable insights and streamlining the sales process.