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Sorted Return vs. AfterShip Returns

Take a look at this side-by-side comparison of Sorted Return and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.

At a Glance
Sorted Return
AfterShip Returns
Return Notifications
Sorted Return
AfterShip Returns
100%
Returns Management
Sorted Return
AfterShip Returns
87%
Exchange Management
Sorted Return
AfterShip Returns
100%
Return Resolutions
Sorted Return
AfterShip Returns
75%
eCommerce Platforms
Sorted Return
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Sorted Return
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Sorted Return
AfterShip Returns
Warranty
Data Security
Sorted Return
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Sorted Return
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.

Customers using AfterShip Returns say

Responsive Customer Support
AfterShip Returns
5.0
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"Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested."
Budget-Friendly Brilliance
AfterShip Returns
5.0
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"I recommend this application to any serious business as it's pro tailored to match your customers return needs no matter your budget!"
More User-Friendly
AfterShip Returns
5.0
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"* It can be integrated with all the Major Dropshipping networks *Great customer support there customer support is really fast just few clicks away. * Easy to use new will not face major problems all the CTA buttons are navigated well. * Easy to track parcels."
Streamline Returns Process
AfterShip Returns
5.0
Get started free
"AfterShip Returns allow us to streamline our returns process. Returns Center has the functionality to include photos with return requests and generates return labels or allows you to upload a different return label."
Seamless Integration & Customizability
AfterShip Returns
5.0
Get started free
"Super easy set up and plenty of customizations for the return page. * It can be integrated with all the Major Dropshipping networks *Great customer support there customer support is really fast just few clicks away. * Easy to use new will not face major problems all the CTA buttons are navigated well. * Easy to track parcels."
Smoother Exchange
AfterShip Returns
5.0
Get started free
"1 week in using this app to replace our manual return process. So far so good! In love the with bonus credit incentive, and the self-help exchange for another item in store function!"

How does AfterShip Returns boost your business?

Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns

Built for global brands and retailers

AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
https:/a.storyblok.com/f/79434/140x56/f8b0603b0c/samsung-logo-v4 Logohttps:/a.storyblok.com/f/79434/x/04575e0e3f/gymshark Logohttps:/a.storyblok.com/f/79434/x/037d032012/wish Logohttps:/a.storyblok.com/f/79434/x/ebc51f10e9/anker Logohttps:/a.storyblok.com/f/79434/x/097890490e/watsons Logohttps:/a.storyblok.com/f/79434/x/bd8788fc56/casetify Logo

Sorted Return and AfterShip Returns Customers

Sorted Return Top Customers

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AfterShip Returns Top Customers
HexClad CookwareShopify
Discover HexClad's hybrid cookware, blending stainless steel and non-stick tech for unmatched performance. Shop now for professional-quality cooking.
FellowShopify
Greetings fellow coffee lovers. What happens when a love for coffee and a passion for product design meet up for a romantic candlelit dinner? Fellow happens. Makers of the award winning Stagg EKG Electric Pour-Over Kettle.
Shokz USShopify
Discover the best bone conduction headphones and open ear headphones, built for running, workouts, and all-day comfort with wireless performance.

Features Comparison

Side-by-Side comparison of features between Sorted Return and AfterShip Returns.

Returns Management

  • Admin Portal
    Sorted Return
    AfterShip Returns
  • Admin portal - Multi-Language Support
    Sorted Return
    AfterShip Returns
  • Return Request Filtering
    Sorted Return
    AfterShip Returns
  • RMA CSV Export
    Sorted Return
    AfterShip Returns
  • Multi-Currency Support
    Sorted Return
    AfterShip Returns
  • Return request or label expiration
    Sorted Return
    AfterShip Returns
  • Shopify Resolution Tagging
    Sorted Return
    AfterShip Returns
  • Edit RMA
    Sorted Return
    AfterShip Returns

Returns Reason

  • Return Reasons by Group
    Sorted Return
    AfterShip Returns
  • Return Sub-Reasons
    Sorted Return
    AfterShip Returns
  • Return Reason Multi-Language Support
    Sorted Return
    AfterShip Returns
  • Mandatory Comment and Photo Upload
    Sorted Return
    AfterShip Returns

Exchange Management

  • Exchanges Available Platform
    Sorted Return
    AfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
  • Instant Exchange
    Sorted Return
    AfterShip Returns
  • Exchange Order Tracking
    Sorted Return
    AfterShip Returns
  • Incentives
    Sorted Return
    AfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"

Warranty Management

  • Warranty
    Sorted Return
    AfterShip ReturnsEasy to localize with multi-language support and auto-translations

Fulfillment

  • Auto-Create New Shopify Order
    Sorted Return
    AfterShip Returns
  • Inventory Data Sync
    Sorted Return
    AfterShip Returns
  • Minimum Inventory Threshold
    Sorted Return
    AfterShip Returns
  • Fulfillment Hold/Control
    Sorted Return
    AfterShip Returns

Return Resolutions

  • Return Resolution
    Sorted Return
    AfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
  • Automatic Out-of-Stock Resolutions
    Sorted Return
    AfterShip Returns
  • Conditional Resolutions
    Sorted Return
    AfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
  • Instant Refund
    Sorted Return
    AfterShip Returns

Eligibility Rules

  • Return Window
    Sorted Return
    AfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
  • Eligibility Rules
    Sorted Return
    AfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
  • Bundle & Partial Returns
    Sorted Return
    AfterShip Returns
  • Blocklist
    Sorted Return
    AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
  • Allowlist/Exception List
    Sorted Return
    AfterShip Returns

Return Notifications

  • Customizable Return Notification Emails
    Sorted Return
    AfterShip Returns
  • Remove Solution Branding
    Sorted Return
    AfterShip Returns
  • Multi-Language Emails
    Sorted Return
    AfterShip Returns
  • Internal Merchant Notifications
    Sorted Return
    AfterShip Returns
  • Email Types (Returns Status)
    Sorted Return
    AfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"

Branded Returns Page

  • Page Editor
    Sorted Return
    AfterShip Returns
  • Multi-Language Support
    Sorted Return
    AfterShip Returns
  • Custom Domain with SSL
    Sorted Return
    AfterShip Returns
  • Google Analytics Tracking
    Sorted Return
    AfterShip Returns
  • Embedded Returns
    Sorted Return
    AfterShip Returns
  • Remove Solution Provider Branding
    Sorted Return
    AfterShip Returns
  • Support Chat Box
    Sorted Return
    AfterShip Returns

Analytics

  • Analytics Dashboard
    Sorted Return
    AfterShip Returns
  • CSV Export/Download
    Sorted Return
    AfterShip Returns
  • Report Emailing
    Sorted Return
    AfterShip Returns
  • Analytics Benchmarking
    Sorted Return
    AfterShip Returns
  • Reports Types
    Sorted Return
    AfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"

Return Fraud Management

  • Fraud Detection
    Sorted Return
    AfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud

Third-Party Integrations

  • Carriers Integration
    Sorted Return
    AfterShip Returns39
  • eCommerce Platforms
    Sorted Return
    AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
  • Custom eCommerce Platform
    Sorted Return
    AfterShip Returns
  • Tech Partners & Solutions
    Sorted Return
    AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
  • 3PLs & Warehouses
    Sorted Return
    AfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
  • Webhook Connection
    Sorted Return
    AfterShip Returns
  • Returns API
    Sorted Return
    AfterShip Returns

Data Security

  • SOC2
    Sorted Return
    AfterShip Returns
  • ISO27001
    Sorted Return
    AfterShip Returns
  • GDPR
    Sorted Return
    AfterShip Returns

Pricing Comparison

Sorted Return Pricing

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AfterShip Returns Pricing

FreeFree36 returns per year
Get started free
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year