Shoprunner vs. Return Magic
Take a look at this side-by-side comparison of Shoprunner, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Shoprunner
0%
Return Magic
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
Return Magic
AfterShip Returns
Warranty
Data Security
Shoprunner
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among Shoprunner, Return Magic, and AfterShip Returns.
Shoprunner
Return Magic
AfterShip Returns
Returns Management
- Admin PortalShoprunnerReturn MagicAfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerReturn MagicAfterShip Returns
- Return Request FilteringShoprunnerReturn MagicAfterShip Returns
- RMA CSV ExportShoprunnerReturn MagicAfterShip Returns
- Multi-Currency SupportShoprunnerReturn MagicAfterShip Returns
- Return request or label expirationShoprunnerReturn MagicAfterShip Returns
- Shopify Resolution TaggingShoprunnerReturn MagicAfterShip Returns
- Edit RMAShoprunnerReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerReturn MagicAfterShip Returns
- Return Sub-ReasonsShoprunnerReturn MagicAfterShip Returns
- Return Reason Multi-Language SupportShoprunnerReturn MagicAfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerReturn MagicAfterShip Returns
- Exchange Order TrackingShoprunnerReturn MagicAfterShip Returns
- IncentivesShoprunnerReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerReturn MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerReturn MagicAfterShip Returns
- Inventory Data SyncShoprunnerReturn MagicAfterShip Returns
- Minimum Inventory ThresholdShoprunnerReturn MagicAfterShip Returns
- Fulfillment Hold/ControlShoprunnerReturn MagicAfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerReturn MagicAfterShip Returns
- Conditional ResolutionsShoprunnerReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerReturn MagicAfterShip Returns
Eligibility Rules
- Return WindowShoprunnerReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerReturn MagicAfterShip Returns
- BlocklistShoprunnerReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerReturn MagicAfterShip Returns
- Remove Solution BrandingShoprunnerReturn MagicAfterShip Returns
- Multi-Language EmailsShoprunnerReturn MagicAfterShip Returns
- Internal Merchant NotificationsShoprunnerReturn MagicAfterShip Returns
- Email Types (Returns Status)ShoprunnerReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerReturn MagicAfterShip Returns
- Multi-Language SupportShoprunnerReturn MagicAfterShip Returns
- Custom Domain with SSLShoprunnerReturn MagicAfterShip Returns
- Google Analytics TrackingShoprunnerReturn MagicAfterShip Returns
- Embedded ReturnsShoprunnerReturn MagicAfterShip Returns
- Remove Solution Provider BrandingShoprunnerReturn MagicAfterShip Returns
- Support Chat BoxShoprunnerReturn MagicAfterShip Returns
Analytics
- Analytics DashboardShoprunnerReturn MagicAfterShip Returns
- CSV Export/DownloadShoprunnerReturn MagicAfterShip Returns
- Report EmailingShoprunnerReturn MagicAfterShip Returns
- Analytics BenchmarkingShoprunnerReturn MagicAfterShip Returns
- Reports TypesShoprunnerReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerReturn MagicAfterShip Returns39
- eCommerce PlatformsShoprunnerReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerReturn MagicAfterShip Returns
- Tech Partners & SolutionsShoprunnerReturn MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerReturn MagicAfterShip Returns
- Returns APIShoprunnerReturn MagicAfterShip Returns
Data Security
- SOC2ShoprunnerReturn MagicAfterShip Returns
- ISO27001ShoprunnerReturn MagicAfterShip Returns
- GDPRShoprunnerReturn MagicAfterShip Returns
Pricing Comparison
Shoprunner Pricing
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You can subscribe to receive the data updates.Return Magic Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year