Shoprunner vs. AfterShip Returns
Take a look at this side-by-side comparison of Shoprunner and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
Shoprunner
0%
AfterShip Returns
100%
Returns Management
Shoprunner
0%
AfterShip Returns
87%
Exchange Management
Shoprunner
0%
AfterShip Returns
100%
Return Resolutions
Shoprunner
0%
AfterShip Returns
75%
eCommerce Platforms
Shoprunner
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
Shoprunner
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
Shoprunner
AfterShip Returns
Warranty
Data Security
Shoprunner
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
Shoprunner
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features between Shoprunner and AfterShip Returns.
Shoprunner
AfterShip Returns
Returns Management
- Admin PortalShoprunnerAfterShip Returns
- Admin portal - Multi-Language SupportShoprunnerAfterShip Returns
- Return Request FilteringShoprunnerAfterShip Returns
- RMA CSV ExportShoprunnerAfterShip Returns
- Multi-Currency SupportShoprunnerAfterShip Returns
- Return request or label expirationShoprunnerAfterShip Returns
- Shopify Resolution TaggingShoprunnerAfterShip Returns
- Edit RMAShoprunnerAfterShip Returns
Returns Reason
- Return Reasons by GroupShoprunnerAfterShip Returns
- Return Sub-ReasonsShoprunnerAfterShip Returns
- Return Reason Multi-Language SupportShoprunnerAfterShip Returns
- Mandatory Comment and Photo UploadShoprunnerAfterShip Returns
Exchange Management
- Exchanges Available PlatformShoprunnerAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShoprunnerAfterShip Returns
- Exchange Order TrackingShoprunnerAfterShip Returns
- IncentivesShoprunnerAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShoprunnerAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShoprunnerAfterShip Returns
- Inventory Data SyncShoprunnerAfterShip Returns
- Minimum Inventory ThresholdShoprunnerAfterShip Returns
- Fulfillment Hold/ControlShoprunnerAfterShip Returns
Return Resolutions
- Return ResolutionShoprunnerAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShoprunnerAfterShip Returns
- Conditional ResolutionsShoprunnerAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShoprunnerAfterShip Returns
Eligibility Rules
- Return WindowShoprunnerAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShoprunnerAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShoprunnerAfterShip Returns
- BlocklistShoprunnerAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShoprunnerAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShoprunnerAfterShip Returns
- Remove Solution BrandingShoprunnerAfterShip Returns
- Multi-Language EmailsShoprunnerAfterShip Returns
- Internal Merchant NotificationsShoprunnerAfterShip Returns
- Email Types (Returns Status)ShoprunnerAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShoprunnerAfterShip Returns
- Multi-Language SupportShoprunnerAfterShip Returns
- Custom Domain with SSLShoprunnerAfterShip Returns
- Google Analytics TrackingShoprunnerAfterShip Returns
- Embedded ReturnsShoprunnerAfterShip Returns
- Remove Solution Provider BrandingShoprunnerAfterShip Returns
- Support Chat BoxShoprunnerAfterShip Returns
Analytics
- Analytics DashboardShoprunnerAfterShip Returns
- CSV Export/DownloadShoprunnerAfterShip Returns
- Report EmailingShoprunnerAfterShip Returns
- Analytics BenchmarkingShoprunnerAfterShip Returns
- Reports TypesShoprunnerAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShoprunnerAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShoprunnerAfterShip Returns39
- eCommerce PlatformsShoprunnerAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShoprunnerAfterShip Returns
- Tech Partners & SolutionsShoprunnerAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShoprunnerAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShoprunnerAfterShip Returns
- Returns APIShoprunnerAfterShip Returns
Data Security
- SOC2ShoprunnerAfterShip Returns
- ISO27001ShoprunnerAfterShip Returns
- GDPRShoprunnerAfterShip Returns
Pricing Comparison
Shoprunner Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year