ShippyPro vs. Happy Returns
Take a look at this side-by-side comparison of ShippyPro, Happy Returns, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ShippyPro
0%
Happy Returns
60%
AfterShip Returns
100%
Returns Management
ShippyPro
0%
Happy Returns
75%
AfterShip Returns
87%
Exchange Management
ShippyPro
0%
Happy Returns
75%
AfterShip Returns
100%
Return Resolutions
ShippyPro
0%
Happy Returns
75%
AfterShip Returns
75%
eCommerce Platforms
ShippyPro
Happy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ShippyPro
Happy Returns
Auto-Create New Shopify Order
Inventory Data Sync
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ShippyPro
Happy Returns
Warranty
AfterShip Returns
Warranty
Data Security
ShippyPro
Happy Returns
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ShippyPro
Happy Returns
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands
ShippyPro, Happy Returns, and AfterShip Returns Customers
P448®Shopify
KUURTHShopify
DragonflyShopify
Staples® Official Online StoreCustom Cart
Roster ConWooCommerce
MiraclesuitShopify
HexClad CookwareShopify
ShokzShopify
FellowShopify
Total Customers by Region
Top 3 Regions of ShippyPro Customers
- Italy (51-100 Customers)
- Spain (11-20 Customers)
- France (1-10 Customers)
Top 3 Regions of Happy Returns Customers
- United States (11-20 Customers)
- Hong Kong (1-10 Customers)
- United Arab Emirates (1-10 Customers)
Top 3 Regions of AfterShip Returns Customers
- United States (1K-10K Customers)
- United Kingdom (201-300 Customers)
- Australia (201-300 Customers)
Total Customers by Industry
Top 3 Categories of ShippyPro Customers
- Apparel (21-30 Customers)
- Home & Garden (11-20 Customers)
- Beauty & Fitness (1-10 Customers)
Top 3 Categories of Happy Returns Customers
- Apparel (1-10 Customers)
- Home & Garden (1-10 Customers)
- Health (1-10 Customers)
Top 3 Categories of AfterShip Returns Customers
- Apparel (1K-10K Customers)
- Sports (301-500 Customers)
- Home & Garden (201-300 Customers)
Customers Distributed by Monthly Sales
Top 3 Monthly Sales Distributed of ShippyPro Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of Happy Returns Customers
- $100.00K to $1.00M (1-10 Customers)
- $1.00M to $10.00M (1-10 Customers)
- $10.00M to $100.00M (1-10 Customers)
Top 3 Monthly Sales Distributed of AfterShip Returns Customers
- $100.00K to $1.00M (51-100 Customers)
- $1.00M to $10.00M (51-100 Customers)
- $10.00M to $100.00M (201-300 Customers)
Features Comparison
Side-by-Side comparison of features among ShippyPro, Happy Returns, and AfterShip Returns.
ShippyPro
Happy Returns
AfterShip Returns
Returns Management
- Admin PortalShippyProHappy ReturnsAfterShip Returns
- Admin portal - Multi-Language SupportShippyProHappy ReturnsAfterShip Returns
- Return Request FilteringShippyProHappy ReturnsAfterShip Returns
- RMA CSV ExportShippyProHappy ReturnsAfterShip Returns
- Multi-Currency SupportShippyProHappy ReturnsAfterShip Returns
- Return request or label expirationShippyProHappy ReturnsAfterShip Returns
- Shopify Resolution TaggingShippyProHappy ReturnsAfterShip Returns
- Edit RMAShippyProHappy ReturnsAfterShip Returns
Returns Reason
- Return Reasons by GroupShippyProHappy ReturnsAfterShip Returns
- Return Sub-ReasonsShippyProHappy ReturnsAfterShip Returns
- Return Reason Multi-Language SupportShippyProHappy ReturnsMust Contact SupportAfterShip Returns
- Mandatory Comment and Photo UploadShippyProHappy ReturnsAfterShip Returns
Exchange Management
- Exchanges Available PlatformShippyProHappy ReturnsShopify/Shopify PlusAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShippyProHappy ReturnsAfterShip Returns
- Exchange Order TrackingShippyProHappy ReturnsIn-house exchange trackingAfterShip Returns
- IncentivesShippyProHappy ReturnsExtra Credit via Fixed Amount; Extra Credit via Percentage; Free ShippingAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShippyProHappy ReturnsNo warranty returnsAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShippyProHappy ReturnsAfterShip Returns
- Inventory Data SyncShippyProHappy ReturnsAfterShip Returns
- Minimum Inventory ThresholdShippyProHappy ReturnsAfterShip Returns
- Fulfillment Hold/ControlShippyProHappy ReturnsAfterShip Returns
Return Resolutions
- Return ResolutionShippyProHappy ReturnsRefund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift ReturnsAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShippyProHappy ReturnsAfterShip Returns
- Conditional ResolutionsShippyProHappy ReturnsAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShippyProHappy ReturnsAfterShip Returns
Eligibility Rules
- Return WindowShippyProHappy ReturnsFulfillment Date; Conditional by Resolution / Product Tag or Type / Event DateAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShippyProHappy ReturnsAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShippyProHappy ReturnsAfterShip Returns
- BlocklistShippyProHappy ReturnsOrder Tag; Product Type; Product Tag; Customer Email; SKU;AfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShippyProHappy ReturnsAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShippyProHappy ReturnsAfterShip Returns
- Remove Solution BrandingShippyProHappy ReturnsAfterShip Returns
- Multi-Language EmailsShippyProHappy ReturnsAfterShip Returns
- Internal Merchant NotificationsShippyProHappy ReturnsAfterShip Returns
- Email Types (Returns Status)ShippyProHappy ReturnsReturn Request Received / Approved / Rejected; Return Request Expired; Items Returned; Request ResolvedAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShippyProHappy ReturnsAfterShip Returns
- Multi-Language SupportShippyProHappy ReturnsMust Contact SupportAfterShip Returns
- Custom Domain with SSLShippyProHappy ReturnsAfterShip Returns
- Google Analytics TrackingShippyProHappy ReturnsAfterShip Returns
- Embedded ReturnsShippyProHappy ReturnsAfterShip Returns
- Remove Solution Provider BrandingShippyProHappy ReturnsAfterShip Returns
- Support Chat BoxShippyProHappy ReturnsAfterShip Returns
Analytics
- Analytics DashboardShippyProHappy ReturnsAfterShip Returns
- CSV Export/DownloadShippyProHappy ReturnsAfterShip Returns
- Report EmailingShippyProHappy ReturnsAfterShip Returns
- Analytics BenchmarkingShippyProHappy ReturnsAfterShip Returns
- Reports TypesShippyProHappy ReturnsRevenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Resolution Time; Returns by Country/RegionAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShippyProHappy ReturnsReturn Bars help prevent most fraud but no mention of mail-in return fraud preventionAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShippyProHappy Returns12AfterShip Returns39
- eCommerce PlatformsShippyProHappy ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/MagentoAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShippyProHappy ReturnsAfterShip Returns
- Tech Partners & SolutionsShippyProHappy Returns7 (Gorgias, Celigo)AfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShippyProHappy ReturnsWhiplash/Ryder eCommerce; ShipMonk; ShipBobAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShippyProHappy ReturnsAfterShip Returns
- Returns APIShippyProHappy ReturnsAfterShip Returns
Data Security
- SOC2ShippyProHappy ReturnsAfterShip Returns
- ISO27001ShippyProHappy ReturnsAfterShip Returns
- GDPRShippyProHappy ReturnsAfterShip Returns
Pricing Comparison
ShippyPro Pricing
StarterFree
Professional$19/month
PremierCustom
Happy Returns Pricing
PlusPricing Varies
EnterprisePricing Varies
AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year