ShippingChimp vs. ZigZag
Take a look at this side-by-side comparison of ShippingChimp, ZigZag, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ShippingChimp
0%
ZigZag
0%
AfterShip Returns
100%
Returns Management
ShippingChimp
0%
ZigZag
0%
AfterShip Returns
87%
Exchange Management
ShippingChimp
0%
ZigZag
0%
AfterShip Returns
100%
Return Resolutions
ShippingChimp
0%
ZigZag
0%
AfterShip Returns
75%
eCommerce Platforms
ShippingChimp
ZigZag
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ShippingChimp
ZigZag
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ShippingChimp
ZigZag
AfterShip Returns
Warranty
Data Security
ShippingChimp
ZigZag
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ShippingChimp
ZigZag
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
6Global offices
450Employees
1,200+Carriers
80+Tech & platform partners
20,000+Paid customers
9.4B+Tracked shipments
13M+Returns processed
20+Sales channels
AfterShip is trusted by the world’s biggest brands
Features Comparison
Side-by-Side comparison of features among ShippingChimp, ZigZag, and AfterShip Returns.
ShippingChimp
ZigZag
AfterShip Returns
Returns Management
- Admin PortalShippingChimpZigZagAfterShip Returns
- Admin portal - Multi-Language SupportShippingChimpZigZagAfterShip Returns
- Return Request FilteringShippingChimpZigZagAfterShip Returns
- RMA CSV ExportShippingChimpZigZagAfterShip Returns
- Multi-Currency SupportShippingChimpZigZagAfterShip Returns
- Return request or label expirationShippingChimpZigZagAfterShip Returns
- Shopify Resolution TaggingShippingChimpZigZagAfterShip Returns
- Edit RMAShippingChimpZigZagAfterShip Returns
Returns Reason
- Return Reasons by GroupShippingChimpZigZagAfterShip Returns
- Return Sub-ReasonsShippingChimpZigZagAfterShip Returns
- Return Reason Multi-Language SupportShippingChimpZigZagAfterShip Returns
- Mandatory Comment and Photo UploadShippingChimpZigZagAfterShip Returns
Exchange Management
- Exchanges Available PlatformShippingChimpZigZagAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShippingChimpZigZagAfterShip Returns
- Exchange Order TrackingShippingChimpZigZagAfterShip Returns
- IncentivesShippingChimpZigZagAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShippingChimpZigZagAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShippingChimpZigZagAfterShip Returns
- Inventory Data SyncShippingChimpZigZagAfterShip Returns
- Minimum Inventory ThresholdShippingChimpZigZagAfterShip Returns
- Fulfillment Hold/ControlShippingChimpZigZagAfterShip Returns
Return Resolutions
- Return ResolutionShippingChimpZigZagAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShippingChimpZigZagAfterShip Returns
- Conditional ResolutionsShippingChimpZigZagAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShippingChimpZigZagAfterShip Returns
Eligibility Rules
- Return WindowShippingChimpZigZagAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShippingChimpZigZagAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShippingChimpZigZagAfterShip Returns
- BlocklistShippingChimpZigZagAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShippingChimpZigZagAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShippingChimpZigZagAfterShip Returns
- Remove Solution BrandingShippingChimpZigZagAfterShip Returns
- Multi-Language EmailsShippingChimpZigZagAfterShip Returns
- Internal Merchant NotificationsShippingChimpZigZagAfterShip Returns
- Email Types (Returns Status)ShippingChimpZigZagAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShippingChimpZigZagAfterShip Returns
- Multi-Language SupportShippingChimpZigZagAfterShip Returns
- Custom Domain with SSLShippingChimpZigZagAfterShip Returns
- Google Analytics TrackingShippingChimpZigZagAfterShip Returns
- Embedded ReturnsShippingChimpZigZagAfterShip Returns
- Remove Solution Provider BrandingShippingChimpZigZagAfterShip Returns
- Support Chat BoxShippingChimpZigZagAfterShip Returns
Analytics
- Analytics DashboardShippingChimpZigZagAfterShip Returns
- CSV Export/DownloadShippingChimpZigZagAfterShip Returns
- Report EmailingShippingChimpZigZagAfterShip Returns
- Analytics BenchmarkingShippingChimpZigZagAfterShip Returns
- Reports TypesShippingChimpZigZagAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShippingChimpZigZagAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShippingChimpZigZagAfterShip Returns39
- eCommerce PlatformsShippingChimpZigZagAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShippingChimpZigZagAfterShip Returns
- Tech Partners & SolutionsShippingChimpZigZagAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShippingChimpZigZagAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShippingChimpZigZagAfterShip Returns
- Returns APIShippingChimpZigZagAfterShip Returns
Data Security
- SOC2ShippingChimpZigZagAfterShip Returns
- ISO27001ShippingChimpZigZagAfterShip Returns
- GDPRShippingChimpZigZagAfterShip Returns
Pricing Comparison
ShippingChimp Pricing
We don't have enough data
You can subscribe to receive the data updates.ZigZag Pricing
We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year