ShippingChimp vs. Return Magic
Take a look at this side-by-side comparison of ShippingChimp, Return Magic, and AfterShip Returns. As you can see, AfterShip Returns stands out with its impressive features such as Return Notifications, Returns Management, Exchange Management.
At a Glance
Return Notifications
ShippingChimp
0%
Return Magic
0%
AfterShip Returns
100%
Returns Management
ShippingChimp
0%
Return Magic
0%
AfterShip Returns
87%
Exchange Management
ShippingChimp
0%
Return Magic
0%
AfterShip Returns
100%
Return Resolutions
ShippingChimp
0%
Return Magic
0%
AfterShip Returns
75%
eCommerce Platforms
ShippingChimp
Return Magic
AfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
Fulfillment
ShippingChimp
Return Magic
AfterShip Returns
Auto-Create New Shopify Order
Inventory Data Sync
Minimum Inventory Threshold
Fulfillment Hold/Control
Warranty
ShippingChimp
Return Magic
AfterShip Returns
Warranty
Data Security
ShippingChimp
Return Magic
AfterShip Returns
SOC2
ISO27001
GDPR
Free trial
ShippingChimp
Return Magic
AfterShip Returns
Green bars show the winning product based on the completeness of features and product performance.
How does AfterShip Returns boost your business?
Improve the returns experience21%increase in NPS
Recapture revenue18%lift in purchases driven from the return portal
Save revenue2xboost in exchanges vs returns
Reduce operational costs6hsaved in returns management
Boost returns efficiency97%decrease in time spent on the returns process
Decrease customer complaints12%drop in support tickets
See how AfterShip helps save revenue from returns
Built for global brands and retailers
AfterShip is a diverse team with customers, offices, and a carrier network that reach around the world.
8global offices
450+employees
66%of employees are engineers
17K+paid customers
4.4Bshipments tracked
133countries with engaged consumers
372Mconsumers engaged
986Memails and SMS sent
AfterShip is trusted by the world’s biggest brands





ShippingChimp, Return Magic, and AfterShip Returns Customers
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Features Comparison
Side-by-Side comparison of features among ShippingChimp, Return Magic, and AfterShip Returns.
ShippingChimp
Return Magic
AfterShip Returns
Returns Management
- Admin PortalShippingChimpReturn MagicAfterShip Returns
- Admin portal - Multi-Language SupportShippingChimpReturn MagicAfterShip Returns
- Return Request FilteringShippingChimpReturn MagicAfterShip Returns
- RMA CSV ExportShippingChimpReturn MagicAfterShip Returns
- Multi-Currency SupportShippingChimpReturn MagicAfterShip Returns
- Return request or label expirationShippingChimpReturn MagicAfterShip Returns
- Shopify Resolution TaggingShippingChimpReturn MagicAfterShip Returns
- Edit RMAShippingChimpReturn MagicAfterShip Returns
Returns Reason
- Return Reasons by GroupShippingChimpReturn MagicAfterShip Returns
- Return Sub-ReasonsShippingChimpReturn MagicAfterShip Returns
- Return Reason Multi-Language SupportShippingChimpReturn MagicAfterShip Returns
- Mandatory Comment and Photo UploadShippingChimpReturn MagicAfterShip Returns
Exchange Management
- Exchanges Available PlatformShippingChimpReturn MagicAfterShip ReturnsShopify/Shopify Plus, SFCC, BigCommerce
- Instant ExchangeShippingChimpReturn MagicAfterShip Returns
- Exchange Order TrackingShippingChimpReturn MagicAfterShip Returns
- IncentivesShippingChimpReturn MagicAfterShip Returns"Carry Over Past Discounts; Extra Credit via Fixed Amount; Extra Credit via Percentage; Free Shipping"
Warranty Management
- WarrantyShippingChimpReturn MagicAfterShip ReturnsEasy to localize with multi-language support and auto-translations
Fulfillment
- Auto-Create New Shopify OrderShippingChimpReturn MagicAfterShip Returns
- Inventory Data SyncShippingChimpReturn MagicAfterShip Returns
- Minimum Inventory ThresholdShippingChimpReturn MagicAfterShip Returns
- Fulfillment Hold/ControlShippingChimpReturn MagicAfterShip Returns
Return Resolutions
- Return ResolutionShippingChimpReturn MagicAfterShip Returns"Refund to Original Payment; Refund to Store Credit; Replace with the Same Item; Exchange for Other Items; Gift Returns"
- Automatic Out-of-Stock ResolutionsShippingChimpReturn MagicAfterShip Returns
- Conditional ResolutionsShippingChimpReturn MagicAfterShip Returns"Stackable And/Or Conditions; By Routing Zone; By Product SKU, Tag, or Type; By Order Tag; By Return Reason"
- Instant RefundShippingChimpReturn MagicAfterShip Returns
Eligibility Rules
- Return WindowShippingChimpReturn MagicAfterShip Returns"Fulfillment Date; Order Date; Delivery Date; Conditional by Product Tag or Type / Event Date"
- Eligibility RulesShippingChimpReturn MagicAfterShip Returns"Limit to One Request per Order; Limit to One SKU per Request; Discounted Items; Customizable Filtering Questions; Bundle & Partial Returns;"
- Bundle & Partial ReturnsShippingChimpReturn MagicAfterShip Returns
- BlocklistShippingChimpReturn MagicAfterShip Returns"Order Tag; Product Type; Product Tag; Customer Email; SKU; Discount Code"
- Allowlist/Exception ListShippingChimpReturn MagicAfterShip Returns
Return Notifications
- Customizable Return Notification EmailsShippingChimpReturn MagicAfterShip Returns
- Remove Solution BrandingShippingChimpReturn MagicAfterShip Returns
- Multi-Language EmailsShippingChimpReturn MagicAfterShip Returns
- Internal Merchant NotificationsShippingChimpReturn MagicAfterShip Returns
- Email Types (Returns Status)ShippingChimpReturn MagicAfterShip Returns"Return Request Received / Approved / Rejected; Return Reminder; Exchange Charge Reminder; Return Request Expired; Items Returned; Request Resolved"
Branded Returns Page
- Page EditorShippingChimpReturn MagicAfterShip Returns
- Multi-Language SupportShippingChimpReturn MagicAfterShip Returns
- Custom Domain with SSLShippingChimpReturn MagicAfterShip Returns
- Google Analytics TrackingShippingChimpReturn MagicAfterShip Returns
- Embedded ReturnsShippingChimpReturn MagicAfterShip Returns
- Remove Solution Provider BrandingShippingChimpReturn MagicAfterShip Returns
- Support Chat BoxShippingChimpReturn MagicAfterShip Returns
Analytics
- Analytics DashboardShippingChimpReturn MagicAfterShip Returns
- CSV Export/DownloadShippingChimpReturn MagicAfterShip Returns
- Report EmailingShippingChimpReturn MagicAfterShip Returns
- Analytics BenchmarkingShippingChimpReturn MagicAfterShip Returns
- Reports TypesShippingChimpReturn MagicAfterShip Returns"Revenue Recaptured; Upsell Revenue; Return Requests & Rate; Return Resolutions; Return Reasons; Return Methods; Logistics Costs; Resolution Time; Returns by Country/Region"
Return Fraud Management
- Fraud DetectionShippingChimpReturn MagicAfterShip ReturnsLimits return types to address fraud, auto-detects potential fraud
Third-Party Integrations
- Carriers IntegrationShippingChimpReturn MagicAfterShip Returns39
- eCommerce PlatformsShippingChimpReturn MagicAfterShip ReturnsShopify/Shopify Plus, Salesforce Commerce Cloud (SFCC), BigCommerce, Adobe Commerce/Magento
- Custom eCommerce PlatformShippingChimpReturn MagicAfterShip Returns
- Tech Partners & SolutionsShippingChimpReturn MagicAfterShip Returns7 (Klaviyo, Gorgias, Zendesk, Kustomer, Celigo, Netsuite)
- 3PLs & WarehousesShippingChimpReturn MagicAfterShip ReturnsShipHero; Whiplash/Ryder eCommerce; ShipMonk; ShipBob
- Webhook ConnectionShippingChimpReturn MagicAfterShip Returns
- Returns APIShippingChimpReturn MagicAfterShip Returns
Data Security
- SOC2ShippingChimpReturn MagicAfterShip Returns
- ISO27001ShippingChimpReturn MagicAfterShip Returns
- GDPRShippingChimpReturn MagicAfterShip Returns
Pricing Comparison
ShippingChimp Pricing
We don't have enough data
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We don't have enough data
You can subscribe to receive the data updates.AfterShip Returns Pricing
Essentials$19/mo720 returns per year
Pro$49/mo1,200 returns per year
Premium$199/mo2,400 returns per year
EnterpriseCustom12,000+ returns per year